CVE-2024-3262

Information exposure vulnerability in Request Tracker (RT)

Published Apr 4, 2024 CVSS 3.1 · 5.5 Medium EPSS < 1% KEV · Not listed
Description
Information exposure vulnerability in RT software affecting version 4.4.1. This vulnerability allows an attacker with local access to the device to retrieve sensitive information about the application, such as vulnerability tickets, because the application stores the information in the browser cache, leading to information exposure despite session termination.

Remediation

Vendor Solution

Vulnerability fixed by applying the following patches: https://github.com/bestpractical/rt/commit/ea07e767eaef5b202e8883051616d09806b8b48a.patch and https://github.com/bestpractical/rt/commit/468f86bd3e82c3b5b5ef7087d416a7509d4b1abe.patch . In future versions of RT, this solution will be included as a configurable option of the tool.

Tracking

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Advisories

Source ID Title
Debian DLA Debian DLA DLA-4157-1 request-tracker4 security update
Debian DSA Debian DSA DSA-5909-1 request-tracker5 security update
Debian DSA Debian DSA DSA-5911-1 request-tracker4 security update
EUVD EUVD EUVD-2024-31853 Information exposure vulnerability in RT software affecting version 4.4.1. This vulnerability allows an attacker with local access to the device to retrieve sensitive information about the application, such as vulnerability tickets, because the application stores the information in the browser cache, leading to information exposure despite session termination.
Ubuntu USN Ubuntu USN USN-7692-1 Request Tracker vulnerabilities
History
Type Values Removed Values Added
Metrics ssvc

{'options': {'Automatable': 'no', 'Exploitation': 'none', 'Technical Impact': 'partial'}, 'version': '2.0.3'}

Weaknesses

Sources

Status
PUBLISHED
Assigner
INCIBE
Published
Updated
Nov 3, 2025, 7:29 PM
Reserved
Apr 3, 2024, 9:53 AM
Status
Deferred
Published
Apr 4, 2024, 10:15 AM
Modified
Jun 17, 2026, 7:43 AM