CVE-2024-28989

SolarWinds Web Help Desk Cryptographic Key Management Vulnerability

Published Feb 11, 2025 CVSS 3.1 · 5.5 Medium EPSS < 1% KEV · Not listed
Description
SolarWinds Web Help Desk was found to have a hardcoded cryptographic key that could allow the disclosure of sensitive information from the software.

Remediation

Vendor Solution

SolarWinds recommends customers upgrade to SolarWinds  Web Help Desk version 12.8.5. as soon as it becomes available.

Tracking

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Advisories

Source ID Title
EUVD EUVD EUVD-2024-26051 SolarWinds Web Help Desk was found to have a hardcoded cryptographic key that could allow the disclosure of sensitive information from the software.
History
Type Values Removed Values Added
Metrics epss

{'score': 0.00022}

epss

{'score': 0.00029}

Type Values Removed Values Added
First Time appeared Solarwinds
Solarwinds web Help Desk
Weaknesses CWE-798
CPEs cpe:2.3:a:solarwinds:web_help_desk:*:*:*:*:*:*:*:*
Vendors & Products Solarwinds
Solarwinds web Help Desk
Type Values Removed Values Added
Metrics ssvc

{'options': {'Automatable': 'no', 'Exploitation': 'none', 'Technical Impact': 'partial'}, 'version': '2.0.3'}

Type Values Removed Values Added
Description SolarWinds Web Help Desk was found to have a hardcoded cryptographic key that could allow the disclosure of sensitive information from the software.
Title SolarWinds Web Help Desk Cryptographic Key Management Vulnerability
Weaknesses CWE-321
References
Metrics cvssV3_1

{'score': 5.5, 'vector': 'CVSS:3.1/AV:L/AC:L/PR:L/UI:N/S:U/C:H/I:N/A:N'}

Weaknesses

Sources

Status
PUBLISHED
Assigner
SolarWinds
Published
Updated
Feb 11, 2025, 3:27 PM
Reserved
Mar 13, 2024, 8:27 PM
Status
Analyzed
Published
Feb 11, 2025, 8:15 AM
Modified
Jun 17, 2026, 7:22 AM