SupportCandy – Helpdesk & Customer Support Ticket System <= 3.3.0 - Insecure Direct Object Reference
Default status is the baseline for the product, each version can override it (e.g. patched versions marked unaffected).
| Vendor | Product | Default status | Versions | ||||||
|---|---|---|---|---|---|---|---|---|---|
| psmplugins | SupportCandy – Helpdesk & Customer Support Ticket System | unaffected |
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No data.
| Vendor | Product | Versions |
|---|---|---|
| Supportcandy | Supportcandy | — |
| Wordpress | Wordpress | — |
| Source | ID | Title |
|---|---|---|
EUVD |
EUVD-2025-6247 | The SupportCandy – Helpdesk & Customer Support Ticket System plugin for WordPress is vulnerable to Insecure Direct Object Reference in all versions up to, and including, 3.3.0 via file upload due to missing validation on a user controlled key. This makes it possible for authenticated attackers to download attachments for support tickets that don't belong to them. If an admin enables tickets for guests, this can be exploited by unauthenticated attackers. |
No CVSS v4.0
No CVSS v3.0
No CVSS v2
This CVE is not in the KEV list.
Exploit prediction score: < 1% (0.328% probability within 30 days)
| Type | Values Removed | Values Added |
|---|---|---|
| Metrics |
ssvc
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| Type | Values Removed | Values Added |
|---|---|---|
| Description | The SupportCandy – Helpdesk & Customer Support Ticket System plugin for WordPress is vulnerable to Insecure Direct Object Reference in all versions up to, and including, 3.3.0 via file upload due to missing validation on a user controlled key. This makes it possible for authenticated attackers to download attachments for support tickets that don't belong to them. If an admin enables tickets for guests, this can be exploited by unauthenticated attackers. | |
| Title | SupportCandy – Helpdesk & Customer Support Ticket System <= 3.3.0 - Insecure Direct Object Reference | |
| Weaknesses | CWE-285 | |
| References |
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| Metrics |
cvssV3_1
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