CVE-2023-7337

JS Help Desk – AI-Powered Support & Ticketing System 2.8.2 - Unauthenticated SQL Injection via 'js-support-ticket-token-tkstatus' Cookie

Published Mar 4, 2026 CVSS 3.1 · 7.5 High EPSS 1.4% KEV · Not listed
Description
The JS Help Desk – AI-Powered Support & Ticketing System plugin for WordPress is vulnerable to SQL Injection via the 'js-support-ticket-token-tkstatus' cookie in version 2.8.2 due to an incomplete fix for CVE-2023-50839 where a second sink was left with insufficient escaping on the user supplied values and lack of sufficient preparation on the existing SQL query. This makes it possible for unauthenticated attackers to append additional SQL queries into already existing queries that can be used to extract sensitive information from the database.

Remediation

No solution or workaround provided in the CVE record

Tracking

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Advisories

No advisories available
History
Type Values Removed Values Added
First Time appeared Rabilal
Rabilal js Help Desk – Ai-powered Support & Ticketing System
Wordpress
Wordpress wordpress
Vendors & Products Rabilal
Rabilal js Help Desk – Ai-powered Support & Ticketing System
Wordpress
Wordpress wordpress
Type Values Removed Values Added
Metrics ssvc

{'options': {'Automatable': 'yes', 'Exploitation': 'none', 'Technical Impact': 'partial'}, 'version': '2.0.3'}

Type Values Removed Values Added
Description The JS Help Desk – AI-Powered Support & Ticketing System plugin for WordPress is vulnerable to SQL Injection via the 'js-support-ticket-token-tkstatus' cookie in version 2.8.2 due to an incomplete fix for CVE-2023-50839 where a second sink was left with insufficient escaping on the user supplied values and lack of sufficient preparation on the existing SQL query. This makes it possible for unauthenticated attackers to append additional SQL queries into already existing queries that can be used to extract sensitive information from the database.
Title JS Help Desk – AI-Powered Support & Ticketing System 2.8.2 - Unauthenticated SQL Injection via 'js-support-ticket-token-tkstatus' Cookie
Weaknesses CWE-89
References
Metrics cvssV3_1

{'score': 7.5, 'vector': 'CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:N/A:N'}

Weaknesses

Sources

Status
PUBLISHED
Assigner
Wordfence
Published
Updated
Apr 8, 2026, 5:17 PM
Reserved
Mar 3, 2026, 1:45 PM
Status
Deferred
Published
Mar 4, 2026, 10:16 AM
Modified
Jun 17, 2026, 6:52 AM