Possible XSS execution in customer information
Default status is the baseline for the product, each version can override it (e.g. patched versions marked unaffected).
| Vendor | Product | Default status | Versions | |||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| OTRS AG | OTRS | affected |
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| OTRS AG | ((OTRS)) Community Edition | affected |
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Configuration 1 [-]
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No data.
No data available yet.
Vendor Solution
Update to OTRS 7.0.47 or OTRS 8.0.37.
Vendor Workaround
Switch AdminCustomerUser::UseAutoComplete off
| Source | ID | Title |
|---|---|---|
EUVD |
EUVD-2023-57736 | An attacker who is logged into OTRS as an user with privileges to create and change customer user data may manipulate the CustomerID field to execute JavaScript code that runs immediatly after the data is saved.The issue onlyoccurs if the configuration for AdminCustomerUser::UseAutoComplete was changed before. This issue affects OTRS: from 7.0.X before 7.0.47, from 8.0.X before 8.0.37; ((OTRS)) Community Edition: from 6.0.X through 6.0.34. |
No CVSS v4.0
No CVSS v3.0
No CVSS v2
This CVE is not in the KEV list.
Exploit prediction score: < 1% (0.445% probability within 30 days)
Key SSVC decision points have not yet been added.
No history.