CVE-2023-49943

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Published Jan 18, 2024 CVSS 3.1 · 5.4 Medium EPSS 1.8% KEV · Not listed

Description

Zoho ManageEngine ServiceDesk Plus MSP before 14504 allows stored XSS (by a low-privileged technician) via a task's name in a time sheet.

Affected Products

Default status is the baseline for the product, each version can override it (e.g. patched versions marked unaffected).

Vendor Product Default status Versions

n/a

n/a

affected

Version	Status	Constraints
`n/a`	affected	—

Configuration 1 [-]

OR	cpe:2.3:a:zohocorp:manageengine_servicedesk_plus_msp::::::::
	cpe:2.3:a:zohocorp:manageengine_servicedesk_plus_msp:14.5:14500::::::
	cpe:2.3:a:zohocorp:manageengine_servicedesk_plus_msp:14.5:14501::::::
	cpe:2.3:a:zohocorp:manageengine_servicedesk_plus_msp:14.5:14502::::::
	cpe:2.3:a:zohocorp:manageengine_servicedesk_plus_msp:14.5:14503::::::

No data.

No data available yet.

Remediation

No solution or workaround provided in the CVE record

Tracking

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Advisories

Source	ID	Title
EUVD	EUVD-2023-53838	Zoho ManageEngine ServiceDesk Plus MSP before 14504 allows stored XSS (by a low-privileged technician) via a task's name in a time sheet.

Metrics

No CVSS v4.0

Attack Vector Network

Attack Complexity Low

Privileges Required Low

Scope Changed

Confidentiality Impact Low

Integrity Impact Low

Availability Impact None

User Interaction Required

No CVSS v3.0

No CVSS v2

This CVE is not in the KEV list.

Exploit prediction score: 1.8% (1.759% probability within 30 days)

Exploitation none

Automatable no

Technical Impact partial

References

Link	Providers
https://manageengine.com
https://www.manageengine.com/products/service-desk-msp/CVE-2023-49943.html

History

Jul 16, 2025 1:45 PM Scoring metrics updated View changes

Type	Values Removed	Values Added
Metrics	epss `{'score': 0.00767}`	epss `{'score': 0.00844}`

Jun 2, 2025 8:15 PM Scoring metrics updated View changes

Type	Values Removed	Values Added
Metrics		ssvc `{'options': {'Automatable': 'no', 'Exploitation': 'none', 'Technical Impact': 'partial'}, 'version': '2.0.3'}`

Subscriptions

Zohocorp Manageengine Servicedesk Plus Msp

Weaknesses

CWE-79

Sources

CVE record Updated: Jun 2, 2025, 3:04 PM

Status: PUBLISHED
Assigner: mitre
Published: Jan 18, 2024, 12:00 AM
Updated: Jun 2, 2025, 3:04 PM
Reserved: Dec 3, 2023, 12:00 AM

View source JSON

Vulnrichment Updated: Aug 2, 2024, 10:09 PM

Updated: Aug 2, 2024, 10:09 PM

NVD Updated: Jun 17, 2026, 6:36 AM

Status: Modified
Published: Jan 18, 2024, 7:15 PM
Modified: Jun 17, 2026, 6:36 AM

View source JSON

Red Hat No data

No data.

OpenCVE enrichment No data

No data.

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