CVE-2023-38059

External pictures can be loaded even if not allowed by configuration

Published Oct 16, 2023 CVSS 3.1 · 5.3 Medium EPSS < 1% KEV · Not listed
Description
The loading of external images is not blocked, even if configured, if the attacker uses protocol-relative URL in the payload. This can be used to retreive the IP of the user.This issue affects OTRS: from 7.0.X before 7.0.47, from 8.0.X before 8.0.37; ((OTRS)) Community Edition: from 6.0.X through 6.0.34.

Remediation

Vendor Solution

Update to OTRS 8.0.37 or OTRS 7.0.47

Tracking

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Advisories

Source ID Title
EUVD EUVD EUVD-2023-41885 The loading of external images is not blocked, even if configured, if the attacker uses protocol-relative URL in the payload. This can be used to retreive the IP of the user.This issue affects OTRS: from 7.0.X before 7.0.47, from 8.0.X before 8.0.37; ((OTRS)) Community Edition: from 6.0.X through 6.0.34.
History

No history.

Weaknesses

Sources

Status
PUBLISHED
Assigner
OTRS
Published
Updated
Sep 16, 2024, 4:56 PM
Reserved
Jul 12, 2023, 8:05 AM
Status
Modified
Published
Oct 16, 2023, 9:15 AM
Modified
Jun 17, 2026, 6:09 AM