CVE-2022-39052

DoS attack using email

View on CVE.org

Published Oct 17, 2022 CVSS 3.1 · 7.5 High EPSS < 1% KEV · Not listed

Description

An external attacker is able to send a specially crafted email (with many recipients) and trigger a potential DoS of the system

Affected Products

Default status is the baseline for the product, each version can override it (e.g. patched versions marked unaffected).

Vendor Product Default status Versions

OTRS AG

OTRS

affected

Version	Status	Constraints
`7.0.x`	affected	≤ 7.0.39
`8.0.x`	affected	≤ 8.0.26

OTRS AG

((OTRS)) Community Edition

affected

Version	Status	Constraints
`6.0.1`	affected	< 6.0.x*

Configuration 1 [-]

OR	cpe:2.3:a:otrs:otrs:::::community:::*
	cpe:2.3:a:otrs:otrs::::::::
	cpe:2.3:a:otrs:otrs::::::::

No data.

No data available yet.

Remediation

Vendor Solution

Update to OTRS 8.0.26 or OTRS 7.0.38.

Tracking

Sign in to view the affected projects.

Advisories

Source	ID	Title
EUVD	EUVD-2022-41598	An external attacker is able to send a specially crafted email (with many recipients) and trigger a potential DoS of the system

Metrics

No CVSS v4.0

Attack Vector Network

Attack Complexity Low

Privileges Required None

Scope Unchanged

Confidentiality Impact None

Integrity Impact None

Availability Impact High

User Interaction None

No CVSS v3.0

No CVSS v2

This CVE is not in the KEV list.

Exploit prediction score: < 1% (0.750% probability within 30 days)

Exploitation none

Automatable yes

Technical Impact partial

References

Link	Providers
https://otrs.com/release-notes/otrs-security-advisory-2022-13/

History

Jul 12, 2025 1:45 PM Scoring metrics updated View changes

Type	Values Removed	Values Added
Metrics	epss `{'score': 0.00369}`	epss `{'score': 0.00357}`

May 10, 2025 3:15 AM Scoring metrics updated View changes

Type	Values Removed	Values Added
Metrics		ssvc `{'options': {'Automatable': 'yes', 'Exploitation': 'none', 'Technical Impact': 'partial'}, 'version': '2.0.3'}`

Subscriptions

Otrs Otrs

Weaknesses

CWE-835

Sources

CVE record Updated: May 10, 2025, 2:55 AM

Status: PUBLISHED
Assigner: OTRS
Published: Oct 17, 2022, 8:55 AM
Updated: May 10, 2025, 2:55 AM
Reserved: Aug 31, 2022, 12:00 AM

View source JSON

Vulnrichment Updated: Aug 3, 2024, 11:10 AM

Updated: Aug 3, 2024, 11:10 AM

NVD Updated: Jun 17, 2026, 4:57 AM

Status: Modified
Published: Oct 17, 2022, 9:15 AM
Modified: Jun 17, 2026, 4:57 AM

View source JSON

Red Hat No data

No data.

OpenCVE enrichment No data

No data.

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