Possible XSS stored in customer information
Default status is the baseline for the product, each version can override it (e.g. patched versions marked unaffected).
| Vendor | Product | Default status | Versions | |||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| OTRS AG | OTRS | affected |
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| OTRS AG | ((OTRS)) Community Edition | affected |
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Configuration 1 [-]
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No data.
No data available yet.
Vendor Solution
Update to OTRS 7.0.37 or OTRS 8.0.25.
| Source | ID | Title |
|---|---|---|
EUVD |
EUVD-2022-41596 | An attacker who is logged into OTRS as an admin user may manipulate customer URL field to store JavaScript code to be run later by any other agent when clicking the customer URL link. Then the stored JavaScript is executed in the context of OTRS. The same issue applies for the usage of external data sources e.g. database or ldap |
No CVSS v4.0
No CVSS v3.0
No CVSS v2
This CVE is not in the KEV list.
Exploit prediction score: < 1% (0.555% probability within 30 days)
Key SSVC decision points have not yet been added.
| Type | Values Removed | Values Added |
|---|---|---|
| Title | Possible XSS stored in customer information | Possible XSS stored in customer information |