CVE-2022-3501

Information exposure of template content due to missing check of permissions

View on CVE.org

Published Oct 17, 2022 CVSS 3.1 · 3.5 Low EPSS < 1% KEV · Not listed

Description

Article template contents with sensitive data could be accessed from agents without permissions.

Affected Products

Default status is the baseline for the product, each version can override it (e.g. patched versions marked unaffected).

Vendor Product Default status Versions

Accessing template content without permissions

OTRS

affected

Version	Status	Constraints
`8.0.x`	affected	≤ 8.0.25

Configuration 1 [-]

cpe:2.3:a:otrs:otrs:*:*:*:*:*:*:*:*

No data.

No data available yet.

Remediation

Vendor Solution

Update to OTRS 8.0.26

Tracking

Sign in to view the affected projects.

Advisories

Source	ID	Title
EUVD	EUVD-2022-42872	Article template contents with sensitive data could be accessed from agents without permissions.

Metrics

No CVSS v4.0

Attack Vector Network

Attack Complexity Low

Privileges Required Low

Scope Unchanged

Confidentiality Impact Low

Integrity Impact None

Availability Impact None

User Interaction Required

No CVSS v3.0

No CVSS v2

This CVE is not in the KEV list.

Exploit prediction score: < 1% (0.552% probability within 30 days)

Exploitation none

Automatable no

Technical Impact partial

References

Link	Providers
https://otrs.com/release-notes/otrs-security-advisory-2022-14/

History

Jul 12, 2025 1:45 PM Scoring metrics updated View changes

Type	Values Removed	Values Added
Metrics	epss `{'score': 0.00133}`	epss `{'score': 0.00166}`

May 10, 2025 3:15 AM Scoring metrics updated View changes

Type	Values Removed	Values Added
Metrics		ssvc `{'options': {'Automatable': 'no', 'Exploitation': 'none', 'Technical Impact': 'partial'}, 'version': '2.0.3'}`

Subscriptions

Otrs Otrs

Weaknesses

Sources

CVE record Updated: May 10, 2025, 2:54 AM

Status: PUBLISHED
Assigner: OTRS
Published: Oct 17, 2022, 8:55 AM
Updated: May 10, 2025, 2:54 AM
Reserved: Oct 14, 2022, 12:00 AM

View source JSON

Vulnrichment Updated: Aug 3, 2024, 1:14 AM

Updated: Aug 3, 2024, 1:14 AM

NVD Updated: Jun 17, 2026, 4:59 AM

Status: Modified
Published: Oct 17, 2022, 9:15 AM
Modified: Jun 17, 2026, 4:59 AM

View source JSON

Red Hat No data

No data.

OpenCVE enrichment No data

No data.

{"dataType": "CVE_RECORD", "dataVersion": "5.1", "cveMetadata": {"state": "PUBLISHED", "cveId": "CVE-2022-3501", "assignerOrgId": "2e1bf29f-dc29-4ed8-830c-7b9348b6f0e8", "assignerShortName": "OTRS", "datePublished": "2022-10-17T08:55:11.089Z", "dateUpdated": "2025-05-10T02:54:36.517Z", "dateReserved": "2022-10-14T00:00:00.000Z"}, "containers": {"cna": {"title": "Information exposure of template content due to missing check of permissions", "datePublic": "2022-10-17T00:00:00.000Z", "providerMetadata": {"orgId": "2e1bf29f-dc29-4ed8-830c-7b9348b6f0e8", "shortName": "OTRS", "dateUpdated": "2022-10-17T00:00:00.000Z"}, "descriptions": [{"lang": "en", "value": "Article template contents with sensitive data could be accessed from agents without permissions."}], "affected": [{"vendor": "Accessing template content without permissions", "product": "OTRS", "versions": [{"version": "8.0.x", "status": "affected", "lessThanOrEqual": "8.0.25", "versionType": "custom"}]}], "references": [{"url": "https://otrs.com/release-notes/otrs-security-advisory-2022-14/"}], "metrics": [{"cvssV3_1": {"version": "3.1", "vectorString": "CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:U/C:L/I:N/A:N", "attackVector": "NETWORK", "attackComplexity": "LOW", "privilegesRequired": "LOW", "userInteraction": "REQUIRED", "scope": "UNCHANGED", "confidentialityImpact": "LOW", "integrityImpact": "NONE", "availabilityImpact": "NONE", "baseScore": 3.5, "baseSeverity": "LOW"}}], "problemTypes": [{"descriptions": [{"type": "CWE", "lang": "en", "description": "CWE-200 Information Exposure", "cweId": "CWE-200"}]}], "x_generator": {"engine": "vulnogram 0.1.0-rc1"}, "source": {"advisory": "OSA-2022-14", "defect": ["2022090142001791"], "discovery": "USER"}, "solutions": [{"lang": "en", "value": "Update to OTRS 8.0.26"}]}, "adp": [{"providerMetadata": {"orgId": "af854a3a-2127-422b-91ae-364da2661108", "shortName": "CVE", "dateUpdated": "2024-08-03T01:14:02.427Z"}, "title": "CVE Program Container", "references": [{"url": "https://otrs.com/release-notes/otrs-security-advisory-2022-14/", "tags": ["x_transferred"]}]}, {"metrics": [{"other": {"type": "ssvc", "content": {"timestamp": "2025-05-10T02:54:22.279923Z", "id": "CVE-2022-3501", "options": [{"Exploitation": "none"}, {"Automatable": "no"}, {"Technical Impact": "partial"}], "role": "CISA Coordinator", "version": "2.0.3"}}}], "title": "CISA ADP Vulnrichment", "providerMetadata": {"orgId": "134c704f-9b21-4f2e-91b3-4a467353bcc0", "shortName": "CISA-ADP", "dateUpdated": "2025-05-10T02:54:36.517Z"}}]}}

{"dataType": "CVE_RECORD", "containers": {"adp": [{"title": "CVE Program Container", "references": [{"url": "https://otrs.com/release-notes/otrs-security-advisory-2022-14/", "tags": ["x_transferred"]}], "providerMetadata": {"orgId": "af854a3a-2127-422b-91ae-364da2661108", "shortName": "CVE", "dateUpdated": "2024-08-03T01:14:02.427Z"}}, {"title": "CISA ADP Vulnrichment", "metrics": [{"other": {"type": "ssvc", "content": {"id": "CVE-2022-3501", "role": "CISA Coordinator", "options": [{"Exploitation": "none"}, {"Automatable": "no"}, {"Technical Impact": "partial"}], "version": "2.0.3", "timestamp": "2025-05-10T02:54:22.279923Z"}}}], "providerMetadata": {"orgId": "134c704f-9b21-4f2e-91b3-4a467353bcc0", "shortName": "CISA-ADP", "dateUpdated": "2025-05-10T02:54:28.568Z"}}], "cna": {"title": "Information exposure of template content due to missing check of permissions", "source": {"defect": ["2022090142001791"], "advisory": "OSA-2022-14", "discovery": "USER"}, "metrics": [{"cvssV3_1": {"scope": "UNCHANGED", "version": "3.1", "baseScore": 3.5, "attackVector": "NETWORK", "baseSeverity": "LOW", "vectorString": "CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:U/C:L/I:N/A:N", "integrityImpact": "NONE", "userInteraction": "REQUIRED", "attackComplexity": "LOW", "availabilityImpact": "NONE", "privilegesRequired": "LOW", "confidentialityImpact": "LOW"}}], "affected": [{"vendor": "Accessing template content without permissions", "product": "OTRS", "versions": [{"status": "affected", "version": "8.0.x", "versionType": "custom", "lessThanOrEqual": "8.0.25"}]}], "solutions": [{"lang": "en", "value": "Update to OTRS 8.0.26"}], "datePublic": "2022-10-17T00:00:00.000Z", "references": [{"url": "https://otrs.com/release-notes/otrs-security-advisory-2022-14/"}], "x_generator": {"engine": "vulnogram 0.1.0-rc1"}, "descriptions": [{"lang": "en", "value": "Article template contents with sensitive data could be accessed from agents without permissions."}], "problemTypes": [{"descriptions": [{"lang": "en", "type": "CWE", "cweId": "CWE-200", "description": "CWE-200 Information Exposure"}]}], "providerMetadata": {"orgId": "2e1bf29f-dc29-4ed8-830c-7b9348b6f0e8", "shortName": "OTRS", "dateUpdated": "2022-10-17T00:00:00.000Z"}}}, "cveMetadata": {"cveId": "CVE-2022-3501", "state": "PUBLISHED", "dateUpdated": "2025-05-10T02:54:36.517Z", "dateReserved": "2022-10-14T00:00:00.000Z", "assignerOrgId": "2e1bf29f-dc29-4ed8-830c-7b9348b6f0e8", "datePublished": "2022-10-17T08:55:11.089Z", "assignerShortName": "OTRS"}, "dataVersion": "5.1"}

{"affected": [{"affectedData": [{"product": "OTRS", "vendor": "Accessing template content without permissions", "versions": [{"lessThanOrEqual": "8.0.25", "status": "affected", "version": "8.0.x", "versionType": "custom"}]}], "source": "security@otrs.com"}], "configurations": [{"nodes": [{"cpeMatch": [{"criteria": "cpe:2.3:a:otrs:otrs:*:*:*:*:*:*:*:*", "matchCriteriaId": "3D95AE5E-716F-4AEC-B3F9-11C15D26410A", "versionEndExcluding": "8.0.26", "versionStartIncluding": "8.0.0", "vulnerable": true}], "negate": false, "operator": "OR"}]}], "cveTags": [], "descriptions": [{"lang": "en", "value": "Article template contents with sensitive data could be accessed from agents without permissions."}, {"lang": "es", "value": "Se pod\u00eda acceder al contenido de las plantillas de art\u00edculos con datos confidenciales desde agentes sin permisos"}], "id": "CVE-2022-3501", "lastModified": "2026-06-17T04:59:38.880", "metrics": {"cvssMetricV31": [{"cvssData": {"attackComplexity": "LOW", "attackVector": "NETWORK", "availabilityImpact": "NONE", "baseScore": 3.5, "baseSeverity": "LOW", "confidentialityImpact": "LOW", "integrityImpact": "NONE", "privilegesRequired": "LOW", "scope": "UNCHANGED", "userInteraction": "REQUIRED", "vectorString": "CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:U/C:L/I:N/A:N", "version": "3.1"}, "exploitabilityScore": 2.1, "impactScore": 1.4, "source": "security@otrs.com", "type": "Secondary"}, {"cvssData": {"attackComplexity": "LOW", "attackVector": "NETWORK", "availabilityImpact": "NONE", "baseScore": 7.5, "baseSeverity": "HIGH", "confidentialityImpact": "HIGH", "integrityImpact": "NONE", "privilegesRequired": "NONE", "scope": "UNCHANGED", "userInteraction": "NONE", "vectorString": "CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:N/A:N", "version": "3.1"}, "exploitabilityScore": 3.9, "impactScore": 3.6, "source": "nvd@nist.gov", "type": "Primary"}], "ssvcV203": [{"source": "134c704f-9b21-4f2e-91b3-4a467353bcc0", "ssvcData": {"id": "CVE-2022-3501", "options": [{"exploitation": "none"}, {"automatable": "no"}, {"technicalImpact": "partial"}], "role": "CISA Coordinator", "timestamp": "2025-05-10T02:54:22.279923Z", "version": "2.0.3"}}]}, "published": "2022-10-17T09:15:12.467", "references": [{"source": "security@otrs.com", "tags": ["Vendor Advisory"], "url": "https://otrs.com/release-notes/otrs-security-advisory-2022-14/"}, {"source": "af854a3a-2127-422b-91ae-364da2661108", "tags": ["Vendor Advisory"], "url": "https://otrs.com/release-notes/otrs-security-advisory-2022-14/"}], "sourceIdentifier": "security@otrs.com", "vulnStatus": "Modified", "weaknesses": [{"description": [{"lang": "en", "value": "CWE-200"}], "source": "security@otrs.com", "type": "Secondary"}, {"description": [{"lang": "en", "value": "CWE-862"}], "source": "nvd@nist.gov", "type": "Primary"}]}