CVE-2022-32741

Information disclosure in Request New Password feature

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Published Jun 13, 2022 CVSS 3.1 · 5.3 Medium EPSS < 1% KEV · Not listed

Description

Attacker is able to determine if the provided username exists (and it's valid) using Request New Password feature, based on the response time.

Affected Products

Default status is the baseline for the product, each version can override it (e.g. patched versions marked unaffected).

Vendor Product Default status Versions

OTRS AG

OTRS

affected

Version	Status	Constraints
`7.0.x`	affected	≤ 7.0.34
`8.0.x`	affected	≤ 8.0.22

Configuration 1 [-]

OR	cpe:2.3:a:otrs:otrs::::::::
	cpe:2.3:a:otrs:otrs::::::::

No data.

No data available yet.

Remediation

Vendor Solution

Update to OTRS 8.0.23 or OTRS 7.0.35.

Tracking

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Advisories

Source	ID	Title
EUVD	EUVD-2022-35807	Attacker is able to determine if the provided username exists (and it's valid) using Request New Password feature, based on the response time.

Metrics

No CVSS v4.0

Attack Vector Network

Attack Complexity Low

Privileges Required None

Scope Unchanged

Confidentiality Impact Low

Integrity Impact None

Availability Impact None

User Interaction None

No CVSS v3.0

Access Vector Network

Access Complexity Low

Authentication None

Confidentiality Impact Partial

Integrity Impact None

Availability Impact None

This CVE is not in the KEV list.

Exploit prediction score: < 1% (0.875% probability within 30 days)

Key SSVC decision points have not yet been added.

References

Link	Providers
https://otrs.com/release-notes/otrs-security-advisory-2022-09/

History

Sep 16, 2024 5:00 PM Title updated View changes

Type	Values Removed	Values Added
Title	Information disclosure in Request New Password feature	Information disclosure in Request New Password feature

Subscriptions

Otrs Otrs

Weaknesses

Sources

CVE record Updated: Sep 16, 2024, 4:43 PM

Status: PUBLISHED
Assigner: OTRS
Published: Jun 13, 2022, 8:01 AM
Updated: Sep 16, 2024, 4:43 PM
Reserved: Jun 9, 2022, 12:00 AM

View source JSON

Vulnrichment No data

No data.

NVD Updated: Jun 17, 2026, 4:47 AM

Status: Modified
Published: Jun 13, 2022, 8:15 AM
Modified: Jun 17, 2026, 4:47 AM

View source JSON

Red Hat No data

No data.

OpenCVE enrichment No data

No data.

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