CVE-2021-36095

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{"affected": [{"affectedData": [{"product": "((OTRS)) Community Edition", "vendor": "OTRS AG", "versions": [{"lessThan": "unspecified", "status": "affected", "version": "6.0.1", "versionType": "custom"}]}, {"product": "OTRS", "vendor": "OTRS AG", "versions": [{"lessThanOrEqual": "7.0.28", "status": "affected", "version": "7.0.x", "versionType": "custom"}]}], "source": "security@otrs.com"}], "configurations": [{"nodes": [{"cpeMatch": [{"criteria": "cpe:2.3:a:otrs:otrs:*:*:*:*:community:*:*:*", "matchCriteriaId": "3B2D503B-661B-43EC-9902-D0613A037AA4", "versionStartIncluding": "6.0.1", "vulnerable": true}, {"criteria": "cpe:2.3:a:otrs:otrs:*:*:*:*:-:*:*:*", "matchCriteriaId": "336DCF0F-236B-46A0-A112-A201F9B6014D", "versionEndExcluding": "7.0.29", "versionStartIncluding": "7.0.0", "vulnerable": true}], "negate": false, "operator": "OR"}]}], "cveTags": [], "descriptions": [{"lang": "en", "value": "Malicious attacker is able to find out valid user logins by using the \"lost password\" feature. This issue affects: OTRS AG ((OTRS)) Community Edition version 6.0.1 and later versions. OTRS AG OTRS 7.0.x version 7.0.28 and prior versions."}, {"lang": "es", "value": "Un atacante malicioso es capaz de averiguar los inicios de sesi\u00f3n v\u00e1lidos de usuarios al usar la funcionalidad \"lost password\". Este problema afecta a: OTRS AG ((OTRS)) Community Edition versi\u00f3n 6.0.1 y versiones posteriores. OTRS AG OTRS versi\u00f3n 7.0.x, versi\u00f3n 7.0.28 y versiones anteriores."}], "id": "CVE-2021-36095", "lastModified": "2026-06-17T03:58:22.243", "metrics": {"cvssMetricV2": [{"acInsufInfo": false, "baseSeverity": "MEDIUM", "cvssData": {"accessComplexity": "LOW", "accessVector": "NETWORK", "authentication": "NONE", "availabilityImpact": "NONE", "baseScore": 5.0, "confidentialityImpact": "PARTIAL", "integrityImpact": "NONE", "vectorString": "AV:N/AC:L/Au:N/C:P/I:N/A:N", "version": "2.0"}, "exploitabilityScore": 10.0, "impactScore": 2.9, "obtainAllPrivilege": false, "obtainOtherPrivilege": false, "obtainUserPrivilege": false, "source": "nvd@nist.gov", "type": "Primary", "userInteractionRequired": false}], "cvssMetricV31": [{"cvssData": {"attackComplexity": "LOW", "attackVector": "NETWORK", "availabilityImpact": "NONE", "baseScore": 5.3, "baseSeverity": "MEDIUM", "confidentialityImpact": "LOW", "integrityImpact": "NONE", "privilegesRequired": "NONE", "scope": "UNCHANGED", "userInteraction": "NONE", "vectorString": "CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:L/I:N/A:N", "version": "3.1"}, "exploitabilityScore": 3.9, "impactScore": 1.4, "source": "security@otrs.com", "type": "Secondary"}, {"cvssData": {"attackComplexity": "LOW", "attackVector": "NETWORK", "availabilityImpact": "NONE", "baseScore": 5.3, "baseSeverity": "MEDIUM", "confidentialityImpact": "LOW", "integrityImpact": "NONE", "privilegesRequired": "NONE", "scope": "UNCHANGED", "userInteraction": "NONE", "vectorString": "CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:L/I:N/A:N", "version": "3.1"}, "exploitabilityScore": 3.9, "impactScore": 1.4, "source": "nvd@nist.gov", "type": "Primary"}]}, "published": "2021-09-06T14:15:07.313", "references": [{"source": "security@otrs.com", "tags": ["Vendor Advisory"], "url": "https://otrs.com/release-notes/otrs-security-advisory-2021-18/"}, {"source": "af854a3a-2127-422b-91ae-364da2661108", "tags": ["Vendor Advisory"], "url": "https://otrs.com/release-notes/otrs-security-advisory-2021-18/"}], "sourceIdentifier": "security@otrs.com", "vulnStatus": "Modified", "weaknesses": [{"description": [{"lang": "en", "value": "CWE-200"}], "source": "security@otrs.com", "type": "Secondary"}, {"description": [{"lang": "en", "value": "CWE-640"}], "source": "nvd@nist.gov", "type": "Primary"}]}

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