CVE-2021-36092

{"containers": {"cna": {"affected": [{"product": "((OTRS)) Community Edition", "vendor": "OTRS AG", "versions": [{"lessThan": "6.0.x*", "status": "affected", "version": "6.0.1", "versionType": "custom"}]}, {"product": "OTRS", "vendor": "OTRS AG", "versions": [{"lessThanOrEqual": "7.0.27", "status": "affected", "version": "7.0.x", "versionType": "custom"}, {"lessThanOrEqual": "8.0.14", "status": "affected", "version": "8.0.x", "versionType": "custom"}]}], "datePublic": "2021-07-26T00:00:00.000Z", "descriptions": [{"lang": "en", "value": "It's possible to create an email which contains specially crafted link and it can be used to perform XSS attack. This issue affects: OTRS AG ((OTRS)) Community Edition:6.0.x version 6.0.1 and later versions. OTRS AG OTRS: 7.0.x version 7.0.27 and prior versions; 8.0.x version 8.0.14 and prior versions."}], "metrics": [{"cvssV3_1": {"attackComplexity": "LOW", "attackVector": "NETWORK", "availabilityImpact": "NONE", "baseScore": 6.5, "baseSeverity": "MEDIUM", "confidentialityImpact": "HIGH", "integrityImpact": "NONE", "privilegesRequired": "NONE", "scope": "UNCHANGED", "userInteraction": "REQUIRED", "vectorString": "CVSS:3.1/AV:N/AC:L/PR:N/UI:R/S:U/C:H/I:N/A:N", "version": "3.1"}}], "problemTypes": [{"descriptions": [{"cweId": "CWE-79", "description": "CWE-79 Cross-site Scripting (XSS)", "lang": "en", "type": "CWE"}]}], "providerMetadata": {"dateUpdated": "2021-07-26T04:25:43.000Z", "orgId": "2e1bf29f-dc29-4ed8-830c-7b9348b6f0e8", "shortName": "OTRS"}, "references": [{"tags": ["x_refsource_CONFIRM"], "url": "https://otrs.com/release-notes/otrs-security-advisory-2021-15/"}], "solutions": [{"lang": "en", "value": "Update to OTRS 8.0.15 or OTRS 7.0.28."}], "source": {"advisory": "OSA-2021-15", "defect": ["2021061442000603"], "discovery": "USER"}, "title": "XSS attack using special link in email", "x_generator": {"engine": "Vulnogram 0.0.9"}, "x_legacyV4Record": {"CVE_data_meta": {"ASSIGNER": "security@otrs.com", "DATE_PUBLIC": "2021-07-26T00:00:00.000Z", "ID": "CVE-2021-36092", "STATE": "PUBLIC", "TITLE": "XSS attack using special link in email"}, "affects": {"vendor": {"vendor_data": [{"product": {"product_data": [{"product_name": "((OTRS)) Community Edition", "version": {"version_data": [{"version_affected": ">=", "version_name": "6.0.x", "version_value": "6.0.1"}]}}, {"product_name": "OTRS", "version": {"version_data": [{"version_affected": "<=", "version_name": "7.0.x", "version_value": "7.0.27"}, {"version_affected": "<=", "version_name": "8.0.x", "version_value": "8.0.14"}]}}]}, "vendor_name": "OTRS AG"}]}}, "data_format": "MITRE", "data_type": "CVE", "data_version": "4.0", "description": {"description_data": [{"lang": "eng", "value": "It's possible to create an email which contains specially crafted link and it can be used to perform XSS attack. This issue affects: OTRS AG ((OTRS)) Community Edition:6.0.x version 6.0.1 and later versions. OTRS AG OTRS: 7.0.x version 7.0.27 and prior versions; 8.0.x version 8.0.14 and prior versions."}]}, "generator": {"engine": "Vulnogram 0.0.9"}, "impact": {"cvss": {"attackComplexity": "LOW", "attackVector": "NETWORK", "availabilityImpact": "NONE", "baseScore": 6.5, "baseSeverity": "MEDIUM", "confidentialityImpact": "HIGH", "integrityImpact": "NONE", "privilegesRequired": "NONE", "scope": "UNCHANGED", "userInteraction": "REQUIRED", "vectorString": "CVSS:3.1/AV:N/AC:L/PR:N/UI:R/S:U/C:H/I:N/A:N", "version": "3.1"}}, "problemtype": {"problemtype_data": [{"description": [{"lang": "eng", "value": "CWE-79 Cross-site Scripting (XSS)"}]}]}, "references": {"reference_data": [{"name": "https://otrs.com/release-notes/otrs-security-advisory-2021-15/", "refsource": "CONFIRM", "url": "https://otrs.com/release-notes/otrs-security-advisory-2021-15/"}]}, "solution": [{"lang": "en", "value": "Update to OTRS 8.0.15 or OTRS 7.0.28."}], "source": {"advisory": "OSA-2021-15", "defect": ["2021061442000603"], "discovery": "USER"}}}, "adp": [{"providerMetadata": {"orgId": "af854a3a-2127-422b-91ae-364da2661108", "shortName": "CVE", "dateUpdated": "2024-08-04T00:47:43.823Z"}, "title": "CVE Program Container", "references": [{"tags": ["x_refsource_CONFIRM", "x_transferred"], "url": "https://otrs.com/release-notes/otrs-security-advisory-2021-15/"}]}]}, "cveMetadata": {"assignerOrgId": "2e1bf29f-dc29-4ed8-830c-7b9348b6f0e8", "assignerShortName": "OTRS", "cveId": "CVE-2021-36092", "datePublished": "2021-07-26T04:25:43.381Z", "dateReserved": "2021-07-01T00:00:00.000Z", "dateUpdated": "2024-09-17T03:02:46.230Z", "state": "PUBLISHED"}, "dataType": "CVE_RECORD", "dataVersion": "5.1"}

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{"affected": [{"affectedData": [{"product": "((OTRS)) Community Edition", "vendor": "OTRS AG", "versions": [{"lessThan": "6.0.x*", "status": "affected", "version": "6.0.1", "versionType": "custom"}]}, {"product": "OTRS", "vendor": "OTRS AG", "versions": [{"lessThanOrEqual": "7.0.27", "status": "affected", "version": "7.0.x", "versionType": "custom"}, {"lessThanOrEqual": "8.0.14", "status": "affected", "version": "8.0.x", "versionType": "custom"}]}], "source": "security@otrs.com"}], "configurations": [{"nodes": [{"cpeMatch": [{"criteria": "cpe:2.3:a:otrs:otrs:*:*:*:*:community:*:*:*", "matchCriteriaId": "2330DDC0-20DF-4031-A4A3-017F0E73C08A", "versionEndIncluding": "6.0.32", "versionStartIncluding": "6.0.0", "vulnerable": true}, {"criteria": "cpe:2.3:a:otrs:otrs:*:*:*:*:*:*:*:*", "matchCriteriaId": "A658717B-6A53-42A3-AEE6-8FB0F9F9024A", "versionEndExcluding": "7.0.28", "versionStartIncluding": "7.0.0", "vulnerable": true}, {"criteria": "cpe:2.3:a:otrs:otrs:*:*:*:*:*:*:*:*", "matchCriteriaId": "18223082-42F8-490D-A6C2-4A6A2432CE45", "versionEndExcluding": "8.0.15", "versionStartIncluding": "8.0.0", "vulnerable": true}], "negate": false, "operator": "OR"}]}], "cveTags": [], "descriptions": [{"lang": "en", "value": "It's possible to create an email which contains specially crafted link and it can be used to perform XSS attack. This issue affects: OTRS AG ((OTRS)) Community Edition:6.0.x version 6.0.1 and later versions. OTRS AG OTRS: 7.0.x version 7.0.27 and prior versions; 8.0.x version 8.0.14 and prior versions."}, {"lang": "es", "value": "Es posible crear un correo electr\u00f3nico que contenga un enlace especialmente dise\u00f1ado y que pueda ser usado para llevar a cabo un ataque de tipo XSS. Este problema afecta a: OTRS AG ((OTRS)) Community Edition: versi\u00f3n 6.0.x versi\u00f3n 6.0.1 y versiones posteriores. OTRS AG OTRS: versi\u00f3n 7.0.x versi\u00f3n 7.0.27 y versiones anteriores; versi\u00f3n 8.0.x versi\u00f3n 8.0.14 y versiones anteriores"}], "id": "CVE-2021-36092", "lastModified": "2026-06-17T03:58:21.900", "metrics": {"cvssMetricV2": [{"acInsufInfo": false, "baseSeverity": "MEDIUM", "cvssData": {"accessComplexity": "MEDIUM", "accessVector": "NETWORK", "authentication": "NONE", "availabilityImpact": "NONE", "baseScore": 4.3, "confidentialityImpact": "NONE", "integrityImpact": "PARTIAL", "vectorString": "AV:N/AC:M/Au:N/C:N/I:P/A:N", "version": "2.0"}, "exploitabilityScore": 8.6, "impactScore": 2.9, "obtainAllPrivilege": false, "obtainOtherPrivilege": false, "obtainUserPrivilege": false, "source": "nvd@nist.gov", "type": "Primary", "userInteractionRequired": true}], "cvssMetricV31": [{"cvssData": {"attackComplexity": "LOW", "attackVector": "NETWORK", "availabilityImpact": "NONE", "baseScore": 6.5, "baseSeverity": "MEDIUM", "confidentialityImpact": "HIGH", "integrityImpact": "NONE", "privilegesRequired": "NONE", "scope": "UNCHANGED", "userInteraction": "REQUIRED", "vectorString": "CVSS:3.1/AV:N/AC:L/PR:N/UI:R/S:U/C:H/I:N/A:N", "version": "3.1"}, "exploitabilityScore": 2.8, "impactScore": 3.6, "source": "security@otrs.com", "type": "Secondary"}, {"cvssData": {"attackComplexity": "LOW", "attackVector": "NETWORK", "availabilityImpact": "NONE", "baseScore": 6.1, "baseSeverity": "MEDIUM", "confidentialityImpact": "LOW", "integrityImpact": "LOW", "privilegesRequired": "NONE", "scope": "CHANGED", "userInteraction": "REQUIRED", "vectorString": "CVSS:3.1/AV:N/AC:L/PR:N/UI:R/S:C/C:L/I:L/A:N", "version": "3.1"}, "exploitabilityScore": 2.8, "impactScore": 2.7, "source": "nvd@nist.gov", "type": "Primary"}]}, "published": "2021-07-26T05:15:07.640", "references": [{"source": "security@otrs.com", "tags": ["Vendor Advisory"], "url": "https://otrs.com/release-notes/otrs-security-advisory-2021-15/"}, {"source": "af854a3a-2127-422b-91ae-364da2661108", "tags": ["Vendor Advisory"], "url": "https://otrs.com/release-notes/otrs-security-advisory-2021-15/"}], "sourceIdentifier": "security@otrs.com", "vulnStatus": "Modified", "weaknesses": [{"description": [{"lang": "en", "value": "CWE-79"}], "source": "security@otrs.com", "type": "Secondary"}, {"description": [{"lang": "en", "value": "CWE-79"}], "source": "nvd@nist.gov", "type": "Primary"}]}

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