CVE-2021-31531

{"containers": {"cna": {"affected": [{"product": "n/a", "vendor": "n/a", "versions": [{"status": "affected", "version": "n/a"}]}], "descriptions": [{"lang": "en", "value": "Zoho ManageEngine ServiceDesk Plus MSP before 10521 is vulnerable to Server-Side Request Forgery (SSRF)."}], "problemTypes": [{"descriptions": [{"description": "n/a", "lang": "en", "type": "text"}]}], "providerMetadata": {"dateUpdated": "2025-05-30T16:01:36.379Z", "orgId": "8254265b-2729-46b6-b9e3-3dfca2d5bfca", "shortName": "mitre"}, "references": [{"url": "https://www.manageengine.com/products/service-desk-msp/readme.html#10521"}, {"url": "https://excellium-services.com/cert-xlm-advisory/cve-2021-31531/"}, {"url": "https://cds.thalesgroup.com/en/tcs-cert/CVE-2021-31531"}], "x_legacyV4Record": {"CVE_data_meta": {"ASSIGNER": "cve@mitre.org", "ID": "CVE-2021-31531", "STATE": "PUBLIC"}, "affects": {"vendor": {"vendor_data": [{"product": {"product_data": [{"product_name": "n/a", "version": {"version_data": [{"version_value": "n/a"}]}}]}, "vendor_name": "n/a"}]}}, "data_format": "MITRE", "data_type": "CVE", "data_version": "4.0", "description": {"description_data": [{"lang": "eng", "value": "Zoho ManageEngine ServiceDesk Plus MSP before 10521 is vulnerable to Server-Side Request Forgery (SSRF)."}]}, "problemtype": {"problemtype_data": [{"description": [{"lang": "eng", "value": "n/a"}]}]}, "references": {"reference_data": [{"name": "https://www.manageengine.com/products/service-desk-msp/readme.html#10521", "refsource": "CONFIRM", "url": "https://www.manageengine.com/products/service-desk-msp/readme.html#10521"}, {"name": "https://excellium-services.com/cert-xlm-advisory/cve-2021-31531/", "refsource": "MISC", "url": "https://excellium-services.com/cert-xlm-advisory/cve-2021-31531/"}]}}}, "adp": [{"providerMetadata": {"orgId": "af854a3a-2127-422b-91ae-364da2661108", "shortName": "CVE", "dateUpdated": "2024-08-03T23:03:33.302Z"}, "title": "CVE Program Container", "references": [{"tags": ["x_refsource_CONFIRM", "x_transferred"], "url": "https://www.manageengine.com/products/service-desk-msp/readme.html#10521"}, {"tags": ["x_refsource_MISC", "x_transferred"], "url": "https://excellium-services.com/cert-xlm-advisory/cve-2021-31531/"}]}]}, "cveMetadata": {"assignerOrgId": "8254265b-2729-46b6-b9e3-3dfca2d5bfca", "assignerShortName": "mitre", "cveId": "CVE-2021-31531", "datePublished": "2021-06-29T13:13:12.000Z", "dateReserved": "2021-04-21T00:00:00.000Z", "dateUpdated": "2025-05-30T16:01:36.379Z", "state": "PUBLISHED"}, "dataType": "CVE_RECORD", "dataVersion": "5.1"}

{}

{"affected": [{"affectedData": [{"product": "n/a", "vendor": "n/a", "versions": [{"status": "affected", "version": "n/a"}]}], "source": "cve@mitre.org"}], "configurations": [{"nodes": [{"cpeMatch": [{"criteria": "cpe:2.3:a:zohocorp:manageengine_servicedesk_plus_msp:*:*:*:*:*:*:*:*", "matchCriteriaId": "D82A926C-EDD8-4540-B6D0-695A16686511", "versionEndExcluding": "10.5", "vulnerable": true}, {"criteria": "cpe:2.3:a:zohocorp:manageengine_servicedesk_plus_msp:10.5:*:*:*:*:*:*:*", "matchCriteriaId": "CD5F5915-2CBC-4C47-9CA5-47F6C9A72C77", "vulnerable": true}, {"criteria": "cpe:2.3:a:zohocorp:manageengine_servicedesk_plus_msp:10.5:10500:*:*:*:*:*:*", "matchCriteriaId": "6BA242DB-20DE-4C22-9EEC-E8DF5C2D8260", "vulnerable": true}, {"criteria": "cpe:2.3:a:zohocorp:manageengine_servicedesk_plus_msp:10.5:10501:*:*:*:*:*:*", "matchCriteriaId": "860EBABC-B252-4C73-97C6-57A67ED94492", "vulnerable": true}, {"criteria": "cpe:2.3:a:zohocorp:manageengine_servicedesk_plus_msp:10.5:10502:*:*:*:*:*:*", "matchCriteriaId": "71E4F529-B091-4565-B024-185174483A70", "vulnerable": true}, {"criteria": "cpe:2.3:a:zohocorp:manageengine_servicedesk_plus_msp:10.5:10503:*:*:*:*:*:*", "matchCriteriaId": "FADCF801-93E0-430B-BD14-092ACE960D05", "vulnerable": true}, {"criteria": "cpe:2.3:a:zohocorp:manageengine_servicedesk_plus_msp:10.5:10504:*:*:*:*:*:*", "matchCriteriaId": "97CD568D-AF18-42E7-8357-9AE2B279BEE0", "vulnerable": true}, {"criteria": "cpe:2.3:a:zohocorp:manageengine_servicedesk_plus_msp:10.5:10505:*:*:*:*:*:*", "matchCriteriaId": "9EB715EE-313B-4D62-A345-C4F7EB7C3DED", "vulnerable": true}, {"criteria": "cpe:2.3:a:zohocorp:manageengine_servicedesk_plus_msp:10.5:10506:*:*:*:*:*:*", "matchCriteriaId": "B965016B-7584-4661-A8F3-C8EA3DB1E94C", "vulnerable": true}, {"criteria": "cpe:2.3:a:zohocorp:manageengine_servicedesk_plus_msp:10.5:10507:*:*:*:*:*:*", "matchCriteriaId": "DCF7199B-A66E-425B-9614-D8256C4C828D", "vulnerable": true}, {"criteria": "cpe:2.3:a:zohocorp:manageengine_servicedesk_plus_msp:10.5:10508:*:*:*:*:*:*", "matchCriteriaId": "81F583C7-CB76-430A-A7AC-F3E727E0A26D", "vulnerable": true}, {"criteria": "cpe:2.3:a:zohocorp:manageengine_servicedesk_plus_msp:10.5:10509:*:*:*:*:*:*", "matchCriteriaId": "F33A3E84-F73B-4797-8A97-3F10F77BD631", "vulnerable": true}, {"criteria": "cpe:2.3:a:zohocorp:manageengine_servicedesk_plus_msp:10.5:10510:*:*:*:*:*:*", "matchCriteriaId": "724284CA-51FE-46E8-B90E-99C53615901B", "vulnerable": true}, {"criteria": "cpe:2.3:a:zohocorp:manageengine_servicedesk_plus_msp:10.5:10511:*:*:*:*:*:*", "matchCriteriaId": "8342A66C-4C0B-4FAE-987A-276CE126724B", "vulnerable": true}, {"criteria": "cpe:2.3:a:zohocorp:manageengine_servicedesk_plus_msp:10.5:10512:*:*:*:*:*:*", "matchCriteriaId": "39C638A3-C8A1-4C2A-9B8F-39339F5674CE", "vulnerable": true}, {"criteria": "cpe:2.3:a:zohocorp:manageengine_servicedesk_plus_msp:10.5:10513:*:*:*:*:*:*", "matchCriteriaId": "7BB0CD9F-5459-44A7-9AD1-A70D3208369B", "vulnerable": true}, {"criteria": "cpe:2.3:a:zohocorp:manageengine_servicedesk_plus_msp:10.5:10514:*:*:*:*:*:*", "matchCriteriaId": "7399A6B2-B0F2-4898-AC04-E50B508EA495", "vulnerable": true}, {"criteria": "cpe:2.3:a:zohocorp:manageengine_servicedesk_plus_msp:10.5:10515:*:*:*:*:*:*", "matchCriteriaId": "7793C1AC-38FA-4B31-BB78-004A519DD4A2", "vulnerable": true}, {"criteria": "cpe:2.3:a:zohocorp:manageengine_servicedesk_plus_msp:10.5:10516:*:*:*:*:*:*", "matchCriteriaId": "7C30D050-4BDC-46E6-819E-49898AD56BFA", "vulnerable": true}, {"criteria": "cpe:2.3:a:zohocorp:manageengine_servicedesk_plus_msp:10.5:10517:*:*:*:*:*:*", "matchCriteriaId": "AB7D8E3B-30C3-44C5-90B7-561F4E09830E", "vulnerable": true}, {"criteria": "cpe:2.3:a:zohocorp:manageengine_servicedesk_plus_msp:10.5:10518:*:*:*:*:*:*", "matchCriteriaId": "33960952-4461-4502-A2B5-364E22C96824", "vulnerable": true}, {"criteria": "cpe:2.3:a:zohocorp:manageengine_servicedesk_plus_msp:10.5:10519:*:*:*:*:*:*", "matchCriteriaId": "0089DEEE-7CC5-4AC6-A66C-F22B4E6EF2DA", "vulnerable": true}, {"criteria": "cpe:2.3:a:zohocorp:manageengine_servicedesk_plus_msp:10.5:10520:*:*:*:*:*:*", "matchCriteriaId": "AD1A9B14-02F0-4674-9032-73778271CACB", "vulnerable": true}], "negate": false, "operator": "OR"}]}], "cveTags": [], "descriptions": [{"lang": "en", "value": "Zoho ManageEngine ServiceDesk Plus MSP before 10521 is vulnerable to Server-Side Request Forgery (SSRF)."}, {"lang": "es", "value": "Zoho ManageEngine ServiceDesk Plus MSP versiones anteriores a 10521, es vulnerable a ataques de tipo Server-Side Request Forgery (SSRF)"}], "id": "CVE-2021-31531", "lastModified": "2026-06-17T03:51:57.793", "metrics": {"cvssMetricV2": [{"acInsufInfo": false, "baseSeverity": "HIGH", "cvssData": {"accessComplexity": "LOW", "accessVector": "NETWORK", "authentication": "NONE", "availabilityImpact": "PARTIAL", "baseScore": 7.5, "confidentialityImpact": "PARTIAL", "integrityImpact": "PARTIAL", "vectorString": "AV:N/AC:L/Au:N/C:P/I:P/A:P", "version": "2.0"}, "exploitabilityScore": 10.0, "impactScore": 6.4, "obtainAllPrivilege": false, "obtainOtherPrivilege": false, "obtainUserPrivilege": false, "source": "nvd@nist.gov", "type": "Primary", "userInteractionRequired": false}], "cvssMetricV31": [{"cvssData": {"attackComplexity": "LOW", "attackVector": "NETWORK", "availabilityImpact": "HIGH", "baseScore": 9.8, "baseSeverity": "CRITICAL", "confidentialityImpact": "HIGH", "integrityImpact": "HIGH", "privilegesRequired": "NONE", "scope": "UNCHANGED", "userInteraction": "NONE", "vectorString": "CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:H", "version": "3.1"}, "exploitabilityScore": 3.9, "impactScore": 5.9, "source": "nvd@nist.gov", "type": "Primary"}]}, "published": "2021-06-29T14:15:08.457", "references": [{"source": "cve@mitre.org", "url": "https://cds.thalesgroup.com/en/tcs-cert/CVE-2021-31531"}, {"source": "cve@mitre.org", "tags": ["Broken Link"], "url": "https://excellium-services.com/cert-xlm-advisory/cve-2021-31531/"}, {"source": "cve@mitre.org", "tags": ["Release Notes", "Vendor Advisory"], "url": "https://www.manageengine.com/products/service-desk-msp/readme.html#10521"}, {"source": "af854a3a-2127-422b-91ae-364da2661108", "tags": ["Broken Link"], "url": "https://excellium-services.com/cert-xlm-advisory/cve-2021-31531/"}, {"source": "af854a3a-2127-422b-91ae-364da2661108", "tags": ["Release Notes", "Vendor Advisory"], "url": "https://www.manageengine.com/products/service-desk-msp/readme.html#10521"}], "sourceIdentifier": "cve@mitre.org", "vulnStatus": "Modified", "weaknesses": [{"description": [{"lang": "en", "value": "CWE-918"}], "source": "nvd@nist.gov", "type": "Primary"}]}

{}

{}