CVE-2021-21441

XSS in the ticket overview screens

Published Jun 16, 2021 CVSS 3.1 · 7.5 High EPSS 1.1% KEV · Not listed
Description
There is a XSS vulnerability in the ticket overview screens. It's possible to collect various information by having an e-mail shown in the overview screen. Attack can be performed by sending specially crafted e-mail to the system and it doesn't require any user intraction. This issue affects: OTRS AG ((OTRS)) Community Edition 6.0.x version 6.0.1 and later versions. OTRS AG OTRS 7.0.x version 7.0.26 and prior versions.

Remediation

Vendor Solution

Update to OTRS 7.0.27.

Tracking

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Advisories

Source ID Title
Debian DLA Debian DLA DLA-3551-1 otrs2 security update
EUVD EUVD EUVD-2021-8715 There is a XSS vulnerability in the ticket overview screens. It's possible to collect various information by having an e-mail shown in the overview screen. Attack can be performed by sending specially crafted e-mail to the system and it doesn't require any user intraction. This issue affects: OTRS AG ((OTRS)) Community Edition 6.0.x version 6.0.1 and later versions. OTRS AG OTRS 7.0.x version 7.0.26 and prior versions.
History
Type Values Removed Values Added
Title XSS in the ticket overview screens XSS in the ticket overview screens
Weaknesses

Sources

Status
PUBLISHED
Assigner
OTRS
Published
Updated
Sep 16, 2024, 4:23 PM
Reserved
Dec 29, 2020, 12:00 AM
Status
Modified
Published
Jun 16, 2021, 10:15 AM
Modified
Jun 17, 2026, 3:35 AM