CVE-2021-21437

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{"affected": [{"affectedData": [{"product": "OTRSCIsInCustomerFrontend", "vendor": "OTRS AG", "versions": [{"lessThanOrEqual": "7.0.15", "status": "affected", "version": "7.0.x", "versionType": "custom"}]}, {"product": "ITSMConfigurationManagement", "vendor": "OTRS AG", "versions": [{"lessThanOrEqual": "7.0.24", "status": "affected", "version": "7.0.x", "versionType": "custom"}]}], "source": "security@otrs.com"}], "configurations": [{"nodes": [{"cpeMatch": [{"criteria": "cpe:2.3:a:otrs:itsmconfigurationmanagement:*:*:*:*:*:*:*:*", "matchCriteriaId": "22785061-8457-4745-8DA4-698A59CE6139", "versionEndIncluding": "7.0.24", "versionStartIncluding": "7.0.0", "vulnerable": true}, {"criteria": "cpe:2.3:a:otrs:otrscisincustomerfrontend:*:*:*:*:*:*:*:*", "matchCriteriaId": "CEE941D9-D14E-4B97-BC43-843F1116C8F2", "versionEndIncluding": "7.0.15", "versionStartIncluding": "7.0.0", "vulnerable": true}], "negate": false, "operator": "OR"}]}], "cveTags": [], "descriptions": [{"lang": "en", "value": "Agents are able to see linked Config Items without permissions, which are defined in General Catalog. This issue affects: OTRSCIsInCustomerFrontend 7.0.15 and prior versions, ITSMConfigurationManagement 7.0.24 and prior versions"}, {"lang": "es", "value": "Los agentes pueden ser capaces de visualizar Elementos de Configuraci\u00f3n vinculados sin permisos, que son definidos en el Cat\u00e1logo General.&#xa0;Este problema afecta a: OTRSCIsInCustomerFrontend versiones 7.0.15 y anteriores, ITSMConfigurationManagement versiones 7.0.24 y anteriores"}], "id": "CVE-2021-21437", "lastModified": "2026-06-17T03:35:34.460", "metrics": {"cvssMetricV2": [{"acInsufInfo": false, "baseSeverity": "MEDIUM", "cvssData": {"accessComplexity": "LOW", "accessVector": "NETWORK", "authentication": "SINGLE", "availabilityImpact": "NONE", "baseScore": 4.0, "confidentialityImpact": "PARTIAL", "integrityImpact": "NONE", "vectorString": "AV:N/AC:L/Au:S/C:P/I:N/A:N", "version": "2.0"}, "exploitabilityScore": 8.0, "impactScore": 2.9, "obtainAllPrivilege": false, "obtainOtherPrivilege": false, "obtainUserPrivilege": false, "source": "nvd@nist.gov", "type": "Primary", "userInteractionRequired": false}], "cvssMetricV31": [{"cvssData": {"attackComplexity": "LOW", "attackVector": "NETWORK", "availabilityImpact": "NONE", "baseScore": 3.5, "baseSeverity": "LOW", "confidentialityImpact": "LOW", "integrityImpact": "NONE", "privilegesRequired": "LOW", "scope": "UNCHANGED", "userInteraction": "REQUIRED", "vectorString": "CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:U/C:L/I:N/A:N", "version": "3.1"}, "exploitabilityScore": 2.1, "impactScore": 1.4, "source": "security@otrs.com", "type": "Secondary"}, {"cvssData": {"attackComplexity": "LOW", "attackVector": "NETWORK", "availabilityImpact": "NONE", "baseScore": 4.3, "baseSeverity": "MEDIUM", "confidentialityImpact": "LOW", "integrityImpact": "NONE", "privilegesRequired": "LOW", "scope": "UNCHANGED", "userInteraction": "NONE", "vectorString": "CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:L/I:N/A:N", "version": "3.1"}, "exploitabilityScore": 2.8, "impactScore": 1.4, "source": "nvd@nist.gov", "type": "Primary"}]}, "published": "2021-03-22T09:15:12.953", "references": [{"source": "security@otrs.com", "tags": ["Release Notes", "Vendor Advisory"], "url": "https://otrs.com/release-notes/otrs-security-advisory-2021-07/"}, {"source": "af854a3a-2127-422b-91ae-364da2661108", "tags": ["Release Notes", "Vendor Advisory"], "url": "https://otrs.com/release-notes/otrs-security-advisory-2021-07/"}], "sourceIdentifier": "security@otrs.com", "vulnStatus": "Modified", "weaknesses": [{"description": [{"lang": "en", "value": "CWE-264"}], "source": "security@otrs.com", "type": "Secondary"}, {"description": [{"lang": "en", "value": "CWE-862"}], "source": "nvd@nist.gov", "type": "Primary"}]}

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