CVE-2020-36926

SmarterTools SmarterTrack 7922 -Information Disclosure

Published Jan 15, 2026 CVSS 4.0 · 6.9 Medium EPSS < 1% KEV · Not listed
Description
SmarterTrack 7922 contains an information disclosure vulnerability in the Chat Management search form that reveals agent identification details. Attackers can access the vulnerable /Management/Chat/frmChatSearch.aspx endpoint to retrieve agents' first and last names along with their unique identifiers.

Remediation

No solution or workaround provided in the CVE record

Tracking

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Advisories

No advisories available
History
Type Values Removed Values Added
First Time appeared Smartertools smartermail
CPEs cpe:2.3:a:smartertools:smartermail:10.x:*:*:*:*:*:*:*
Vendors & Products Smartertools smartermail
Type Values Removed Values Added
Weaknesses NVD-CWE-noinfo
CPEs cpe:2.3:a:smartertools:smartertrack:10.0:*:*:*:*:*:*:*
cpe:2.3:a:smartertools:smartertrack:14.0:*:*:*:*:*:*:*
Type Values Removed Values Added
Metrics ssvc

{'options': {'Automatable': 'yes', 'Exploitation': 'poc', 'Technical Impact': 'partial'}, 'version': '2.0.3'}

Type Values Removed Values Added
First Time appeared Smartertools
Smartertools smartertrack
Vendors & Products Smartertools
Smartertools smartertrack
Type Values Removed Values Added
Description SmarterTrack 7922 contains an information disclosure vulnerability in the Chat Management search form that reveals agent identification details. Attackers can access the vulnerable /Management/Chat/frmChatSearch.aspx endpoint to retrieve agents' first and last names along with their unique identifiers.
Title SmarterTools SmarterTrack 7922 -Information Disclosure
Weaknesses CWE-497
References
Metrics cvssV3_1

{'score': 7.5, 'vector': 'CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:N/A:N'}

cvssV4_0

{'score': 6.9, 'vector': 'CVSS:4.0/AV:N/AC:L/AT:N/PR:N/UI:N/VC:L/VI:N/VA:N/SC:N/SI:N/SA:N'}

Weaknesses

Sources

Status
PUBLISHED
Assigner
VulnCheck
Published
Updated
Apr 7, 2026, 2:05 PM
Reserved
Jan 10, 2026, 1:50 PM
Status
Analyzed
Published
Jan 16, 2026, 12:16 AM
Modified
Jun 17, 2026, 3:16 AM