CVE-2020-3267

Cisco Unified Contact Center Express Improper API Authorization Vulnerability

Published Jun 3, 2020 CVSS 3.1 · 7.1 High EPSS < 1% KEV · Not listed
Description
A vulnerability in the API subsystem of Cisco Unified Contact Center Express (Unified CCX) could allow an authenticated, remote attacker to change the availability state of any agent. The vulnerability is due to insufficient authorization enforcement on an affected system. An attacker could exploit this vulnerability by authenticating to an affected system with valid agent credentials and performing a specific API call with crafted input. A successful exploit could allow the attacker to change the availability state of an agent, potentially causing a denial of service condition.

Remediation

No solution or workaround provided in the CVE record

Tracking

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Advisories

Source ID Title
EUVD EUVD EUVD-2020-24538 A vulnerability in the API subsystem of Cisco Unified Contact Center Express (Unified CCX) could allow an authenticated, remote attacker to change the availability state of any agent. The vulnerability is due to insufficient authorization enforcement on an affected system. An attacker could exploit this vulnerability by authenticating to an affected system with valid agent credentials and performing a specific API call with crafted input. A successful exploit could allow the attacker to change the availability state of an agent, potentially causing a denial of service condition.
History
Type Values Removed Values Added
Metrics ssvc

{'options': {'Automatable': 'no', 'Exploitation': 'none', 'Technical Impact': 'partial'}, 'version': '2.0.3'}

Weaknesses

Sources

Status
PUBLISHED
Assigner
cisco
Published
Updated
Nov 15, 2024, 5:10 PM
Reserved
Dec 12, 2019, 12:00 AM
Status
Modified
Published
Jun 3, 2020, 6:15 PM
Modified
Jun 17, 2026, 3:17 AM