CVE-2020-1779

{"containers": {"cna": {"affected": [{"product": "OTRSTicketForms", "vendor": "OTRS AG", "versions": [{"lessThanOrEqual": "6.0.40", "status": "affected", "version": "6.0.x", "versionType": "custom"}, {"lessThanOrEqual": "7.0.29", "status": "affected", "version": "7.0.x", "versionType": "custom"}, {"lessThanOrEqual": "8.0.3", "status": "affected", "version": "8.0.x", "versionType": "custom"}]}], "credits": [{"lang": "en", "value": "L\u00e1szl\u00f3 Gyaraki"}], "datePublic": "2021-02-08T00:00:00.000Z", "descriptions": [{"lang": "en", "value": "When dynamic templates are used (OTRSTicketForms), admin can use OTRS tags which are not masked properly and can reveal sensitive information. This issue affects: OTRS AG OTRSTicketForms 6.0.x version 6.0.40 and prior versions; 7.0.x version 7.0.29 and prior versions; 8.0.x version 8.0.3 and prior versions."}], "metrics": [{"cvssV3_1": {"attackComplexity": "LOW", "attackVector": "ADJACENT_NETWORK", "availabilityImpact": "NONE", "baseScore": 4.3, "baseSeverity": "MEDIUM", "confidentialityImpact": "HIGH", "integrityImpact": "NONE", "privilegesRequired": "HIGH", "scope": "UNCHANGED", "userInteraction": "REQUIRED", "vectorString": "CVSS:3.1/AV:A/AC:L/PR:H/UI:R/S:U/C:H/I:N/A:N", "version": "3.1"}}], "problemTypes": [{"descriptions": [{"cweId": "CWE-200", "description": "CWE-200 Information Exposure", "lang": "en", "type": "CWE"}]}], "providerMetadata": {"dateUpdated": "2021-02-08T10:55:18.000Z", "orgId": "2e1bf29f-dc29-4ed8-830c-7b9348b6f0e8", "shortName": "OTRS"}, "references": [{"tags": ["x_refsource_CONFIRM"], "url": "https://otrs.com/release-notes/otrs-security-advisory-2020-17/"}], "solutions": [{"lang": "en", "value": "Upgrade to OTRSTicketForms 7.0.30 or OTRSTicketForms 8.0.4."}], "source": {"advisory": "OSA-2021-03", "defect": ["2020092942003178"], "discovery": "INTERNAL"}, "title": "Dynamic templates reveal sensitive data when OTRS tags are used", "x_generator": {"engine": "Vulnogram 0.0.9"}, "x_legacyV4Record": {"CVE_data_meta": {"ASSIGNER": "security@otrs.com", "DATE_PUBLIC": "2021-02-08T00:00:00.000Z", "ID": "CVE-2020-1779", "STATE": "PUBLIC", "TITLE": "Dynamic templates reveal sensitive data when OTRS tags are used"}, "affects": {"vendor": {"vendor_data": [{"product": {"product_data": [{"product_name": "OTRSTicketForms", "version": {"version_data": [{"version_affected": "<=", "version_name": "6.0.x", "version_value": "6.0.40"}, {"version_affected": "<=", "version_name": "7.0.x", "version_value": "7.0.29"}, {"version_affected": "<=", "version_name": "8.0.x", "version_value": "8.0.3"}]}}]}, "vendor_name": "OTRS AG"}]}}, "credit": [{"lang": "eng", "value": "L\u00e1szl\u00f3 Gyaraki"}], "data_format": "MITRE", "data_type": "CVE", "data_version": "4.0", "description": {"description_data": [{"lang": "eng", "value": "When dynamic templates are used (OTRSTicketForms), admin can use OTRS tags which are not masked properly and can reveal sensitive information. This issue affects: OTRS AG OTRSTicketForms 6.0.x version 6.0.40 and prior versions; 7.0.x version 7.0.29 and prior versions; 8.0.x version 8.0.3 and prior versions."}]}, "generator": {"engine": "Vulnogram 0.0.9"}, "impact": {"cvss": {"attackComplexity": "LOW", "attackVector": "ADJACENT_NETWORK", "availabilityImpact": "NONE", "baseScore": 4.3, "baseSeverity": "MEDIUM", "confidentialityImpact": "HIGH", "integrityImpact": "NONE", "privilegesRequired": "HIGH", "scope": "UNCHANGED", "userInteraction": "REQUIRED", "vectorString": "CVSS:3.1/AV:A/AC:L/PR:H/UI:R/S:U/C:H/I:N/A:N", "version": "3.1"}}, "problemtype": {"problemtype_data": [{"description": [{"lang": "eng", "value": "CWE-200 Information Exposure"}]}]}, "references": {"reference_data": [{"name": "https://otrs.com/release-notes/otrs-security-advisory-2020-17/", "refsource": "CONFIRM", "url": "https://otrs.com/release-notes/otrs-security-advisory-2020-17/"}]}, "solution": [{"lang": "en", "value": "Upgrade to OTRSTicketForms 7.0.30 or OTRSTicketForms 8.0.4."}], "source": {"advisory": "OSA-2021-03", "defect": ["2020092942003178"], "discovery": "INTERNAL"}}}, "adp": [{"providerMetadata": {"orgId": "af854a3a-2127-422b-91ae-364da2661108", "shortName": "CVE", "dateUpdated": "2024-08-04T06:46:30.959Z"}, "title": "CVE Program Container", "references": [{"tags": ["x_refsource_CONFIRM", "x_transferred"], "url": "https://otrs.com/release-notes/otrs-security-advisory-2020-17/"}]}]}, "cveMetadata": {"assignerOrgId": "2e1bf29f-dc29-4ed8-830c-7b9348b6f0e8", "assignerShortName": "OTRS", "cveId": "CVE-2020-1779", "datePublished": "2021-02-08T10:55:18.477Z", "dateReserved": "2019-11-29T00:00:00.000Z", "dateUpdated": "2024-09-16T17:15:28.699Z", "state": "PUBLISHED"}, "dataType": "CVE_RECORD", "dataVersion": "5.1"}

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{"affected": [{"affectedData": [{"product": "OTRSTicketForms", "vendor": "OTRS AG", "versions": [{"lessThanOrEqual": "6.0.40", "status": "affected", "version": "6.0.x", "versionType": "custom"}, {"lessThanOrEqual": "7.0.29", "status": "affected", "version": "7.0.x", "versionType": "custom"}, {"lessThanOrEqual": "8.0.3", "status": "affected", "version": "8.0.x", "versionType": "custom"}]}], "source": "security@otrs.com"}], "configurations": [{"nodes": [{"cpeMatch": [{"criteria": "cpe:2.3:a:otrs:ticket_forms:*:*:*:*:*:*:*:*", "matchCriteriaId": "E1FC4604-F122-457C-BF35-582B39755BED", "versionEndIncluding": "6.0.40", "versionStartIncluding": "6.0.0", "vulnerable": true}, {"criteria": "cpe:2.3:a:otrs:ticket_forms:*:*:*:*:*:*:*:*", "matchCriteriaId": "EA29D050-80DD-40B5-B884-11A0A09AD02A", "versionEndIncluding": "7.0.29", "versionStartIncluding": "7.0.0", "vulnerable": true}, {"criteria": "cpe:2.3:a:otrs:ticket_forms:*:*:*:*:*:*:*:*", "matchCriteriaId": "8DC0E893-84BA-4043-AFE0-06580C6F2FD5", "versionEndIncluding": "8.0.3", "versionStartIncluding": "8.0.0", "vulnerable": true}], "negate": false, "operator": "OR"}]}], "cveTags": [], "descriptions": [{"lang": "en", "value": "When dynamic templates are used (OTRSTicketForms), admin can use OTRS tags which are not masked properly and can reveal sensitive information. This issue affects: OTRS AG OTRSTicketForms 6.0.x version 6.0.40 and prior versions; 7.0.x version 7.0.29 and prior versions; 8.0.x version 8.0.3 and prior versions."}, {"lang": "es", "value": "Cuando son usadas plantillas din\u00e1micas (OTRSTicketForms), el administrador puede usar etiquetas OTRS que no est\u00e1n enmascaradas apropiadamente y pueden revelar informaci\u00f3n confidencial. Este problema afecta: OTRS AG OTRSTicketForms versiones 6.0.x versi\u00f3n 6.0.40 y versiones anteriores; versiones 7.0.x versi\u00f3n 7.0.29 y versiones anteriores; versiones 8.0.x versi\u00f3n 8.0.3 y versiones anteriores"}], "id": "CVE-2020-1779", "lastModified": "2026-06-17T03:02:23.253", "metrics": {"cvssMetricV2": [{"acInsufInfo": false, "baseSeverity": "MEDIUM", "cvssData": {"accessComplexity": "LOW", "accessVector": "NETWORK", "authentication": "SINGLE", "availabilityImpact": "NONE", "baseScore": 4.0, "confidentialityImpact": "PARTIAL", "integrityImpact": "NONE", "vectorString": "AV:N/AC:L/Au:S/C:P/I:N/A:N", "version": "2.0"}, "exploitabilityScore": 8.0, "impactScore": 2.9, "obtainAllPrivilege": false, "obtainOtherPrivilege": false, "obtainUserPrivilege": false, "source": "nvd@nist.gov", "type": "Primary", "userInteractionRequired": false}], "cvssMetricV31": [{"cvssData": {"attackComplexity": "LOW", "attackVector": "ADJACENT_NETWORK", "availabilityImpact": "NONE", "baseScore": 4.3, "baseSeverity": "MEDIUM", "confidentialityImpact": "HIGH", "integrityImpact": "NONE", "privilegesRequired": "HIGH", "scope": "UNCHANGED", "userInteraction": "REQUIRED", "vectorString": "CVSS:3.1/AV:A/AC:L/PR:H/UI:R/S:U/C:H/I:N/A:N", "version": "3.1"}, "exploitabilityScore": 0.7, "impactScore": 3.6, "source": "security@otrs.com", "type": "Secondary"}, {"cvssData": {"attackComplexity": "LOW", "attackVector": "NETWORK", "availabilityImpact": "NONE", "baseScore": 4.9, "baseSeverity": "MEDIUM", "confidentialityImpact": "HIGH", "integrityImpact": "NONE", "privilegesRequired": "HIGH", "scope": "UNCHANGED", "userInteraction": "NONE", "vectorString": "CVSS:3.1/AV:N/AC:L/PR:H/UI:N/S:U/C:H/I:N/A:N", "version": "3.1"}, "exploitabilityScore": 1.2, "impactScore": 3.6, "source": "nvd@nist.gov", "type": "Primary"}]}, "published": "2021-02-08T11:15:13.427", "references": [{"source": "security@otrs.com", "tags": ["Broken Link"], "url": "https://otrs.com/release-notes/otrs-security-advisory-2020-17/"}, {"source": "af854a3a-2127-422b-91ae-364da2661108", "tags": ["Broken Link"], "url": "https://otrs.com/release-notes/otrs-security-advisory-2020-17/"}], "sourceIdentifier": "security@otrs.com", "vulnStatus": "Modified", "weaknesses": [{"description": [{"lang": "en", "value": "CWE-200"}], "source": "security@otrs.com", "type": "Secondary"}, {"description": [{"lang": "en", "value": "CWE-200"}], "source": "nvd@nist.gov", "type": "Primary"}]}

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