CVE-2020-1776

{"dataType": "CVE_RECORD", "dataVersion": "5.1", "cveMetadata": {"state": "PUBLISHED", "cveId": "CVE-2020-1776", "assignerOrgId": "2e1bf29f-dc29-4ed8-830c-7b9348b6f0e8", "assignerShortName": "OTRS", "dateUpdated": "2024-09-17T00:26:58.722Z", "dateReserved": "2019-11-29T00:00:00.000Z", "datePublished": "2020-07-20T21:04:19.291Z"}, "containers": {"cna": {"title": "Invalidating or changing user does not invalidate session", "datePublic": "2020-07-20T00:00:00.000Z", "providerMetadata": {"orgId": "2e1bf29f-dc29-4ed8-830c-7b9348b6f0e8", "shortName": "OTRS", "dateUpdated": "2023-08-31T02:07:12.227Z"}, "descriptions": [{"lang": "en", "value": "When an agent user is renamed or set to invalid the session belonging to the user is keept active. The session can not be used to access ticket data in the case the agent is invalid. This issue affects ((OTRS)) Community Edition: 6.0.28 and prior versions. OTRS: 7.0.18 and prior versions, 8.0.4. and prior versions."}], "affected": [{"vendor": "OTRS AG", "product": "((OTRS)) Community Edition", "versions": [{"version": "6.0.x", "status": "affected", "lessThanOrEqual": "6.0.28", "versionType": "custom"}]}, {"vendor": "OTRS AG", "product": "OTRS", "versions": [{"version": "7.0.x", "status": "affected", "lessThanOrEqual": "7.0.18", "versionType": "custom"}, {"version": "8.0.x", "status": "affected", "lessThanOrEqual": "8.0.4", "versionType": "custom"}]}], "references": [{"url": "https://otrs.com/release-notes/otrs-security-advisory-2020-13/"}, {"name": "[debian-lts-announce] 20230831 [SECURITY] [DLA 3551-1] otrs2 security update", "tags": ["mailing-list"], "url": "https://lists.debian.org/debian-lts-announce/2023/08/msg00040.html"}], "credits": [{"lang": "en", "value": "Marvin Voormann"}], "metrics": [{"cvssV3_1": {"version": "3.1", "vectorString": "CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:U/C:L/I:N/A:N", "attackVector": "NETWORK", "attackComplexity": "LOW", "privilegesRequired": "LOW", "userInteraction": "REQUIRED", "scope": "UNCHANGED", "confidentialityImpact": "LOW", "integrityImpact": "NONE", "availabilityImpact": "NONE", "baseScore": 3.5, "baseSeverity": "LOW"}}], "problemTypes": [{"descriptions": [{"type": "CWE", "lang": "en", "description": "CWE-613 Insufficient Session Expiration", "cweId": "CWE-613"}]}], "x_generator": {"engine": "Vulnogram 0.0.9"}, "source": {"advisory": "OSA-2020-13", "defect": ["2020052042004084"], "discovery": "INTERNAL"}, "solutions": [{"lang": "en", "value": "Upgrade to OTRS 8.0.5, OTRS 7.0.19, ((OTRS)) Community Edition 6.0.29\nPatch for ((OTRS)) Community Edition 6: https://github.com/OTRS/otrs/commit/4514f95f747be368c3dc9a9452ff9aa66506648d"}]}, "adp": [{"providerMetadata": {"orgId": "af854a3a-2127-422b-91ae-364da2661108", "shortName": "CVE", "dateUpdated": "2024-08-04T06:46:30.918Z"}, "title": "CVE Program Container", "references": [{"url": "https://otrs.com/release-notes/otrs-security-advisory-2020-13/", "tags": ["x_transferred"]}, {"name": "[debian-lts-announce] 20230831 [SECURITY] [DLA 3551-1] otrs2 security update", "tags": ["mailing-list", "x_transferred"], "url": "https://lists.debian.org/debian-lts-announce/2023/08/msg00040.html"}]}]}}

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{"affected": [{"affectedData": [{"product": "((OTRS)) Community Edition", "vendor": "OTRS AG", "versions": [{"lessThanOrEqual": "6.0.28", "status": "affected", "version": "6.0.x", "versionType": "custom"}]}, {"product": "OTRS", "vendor": "OTRS AG", "versions": [{"lessThanOrEqual": "7.0.18", "status": "affected", "version": "7.0.x", "versionType": "custom"}, {"lessThanOrEqual": "8.0.4", "status": "affected", "version": "8.0.x", "versionType": "custom"}]}], "source": "security@otrs.com"}], "configurations": [{"nodes": [{"cpeMatch": [{"criteria": "cpe:2.3:a:otrs:otrs:*:*:*:*:community:*:*:*", "matchCriteriaId": "3AE566F3-4B9B-41EB-BC44-344A6DDDC96E", "versionEndExcluding": "6.0.29", "vulnerable": true}, {"criteria": "cpe:2.3:a:otrs:otrs:*:*:*:*:*:*:*:*", "matchCriteriaId": "509BA09E-2D3D-44D1-86A2-836CEEBFDA8C", "versionEndExcluding": "7.0.19", "versionStartIncluding": "7.0.0", "vulnerable": true}, {"criteria": "cpe:2.3:a:otrs:otrs:*:*:*:*:*:*:*:*", "matchCriteriaId": "829A5F02-F738-4B71-BF9A-1511694E395E", "versionEndExcluding": "8.0.5", "versionStartIncluding": "8.0.1", "vulnerable": true}], "negate": false, "operator": "OR"}]}], "cveTags": [], "descriptions": [{"lang": "en", "value": "When an agent user is renamed or set to invalid the session belonging to the user is keept active. The session can not be used to access ticket data in the case the agent is invalid. This issue affects ((OTRS)) Community Edition: 6.0.28 and prior versions. OTRS: 7.0.18 and prior versions, 8.0.4. and prior versions."}, {"lang": "es", "value": "Cuando un usuario de agente es renombrado o se establece como no v\u00e1lido, la sesi\u00f3n que pertenece al usuario se mantiene activa. La sesi\u00f3n no puede ser usada para acceder a los datos del ticket en caso de que el agente no sea v\u00e1lido. Este problema afecta a ((OTRS)) Community Edition: versiones 6.0.28 y anteriores. OTRS: versiones 7.0.18 y anteriores, versiones 8.0.4. y anteriores"}], "id": "CVE-2020-1776", "lastModified": "2026-06-17T03:02:22.910", "metrics": {"cvssMetricV2": [{"acInsufInfo": false, "baseSeverity": "MEDIUM", "cvssData": {"accessComplexity": "LOW", "accessVector": "NETWORK", "authentication": "SINGLE", "availabilityImpact": "NONE", "baseScore": 4.0, "confidentialityImpact": "PARTIAL", "integrityImpact": "NONE", "vectorString": "AV:N/AC:L/Au:S/C:P/I:N/A:N", "version": "2.0"}, "exploitabilityScore": 8.0, "impactScore": 2.9, "obtainAllPrivilege": false, "obtainOtherPrivilege": false, "obtainUserPrivilege": false, "source": "nvd@nist.gov", "type": "Primary", "userInteractionRequired": false}], "cvssMetricV31": [{"cvssData": {"attackComplexity": "LOW", "attackVector": "NETWORK", "availabilityImpact": "NONE", "baseScore": 3.5, "baseSeverity": "LOW", "confidentialityImpact": "LOW", "integrityImpact": "NONE", "privilegesRequired": "LOW", "scope": "UNCHANGED", "userInteraction": "REQUIRED", "vectorString": "CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:U/C:L/I:N/A:N", "version": "3.1"}, "exploitabilityScore": 2.1, "impactScore": 1.4, "source": "security@otrs.com", "type": "Secondary"}, {"cvssData": {"attackComplexity": "LOW", "attackVector": "NETWORK", "availabilityImpact": "NONE", "baseScore": 4.3, "baseSeverity": "MEDIUM", "confidentialityImpact": "LOW", "integrityImpact": "NONE", "privilegesRequired": "LOW", "scope": "UNCHANGED", "userInteraction": "NONE", "vectorString": "CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:L/I:N/A:N", "version": "3.1"}, "exploitabilityScore": 2.8, "impactScore": 1.4, "source": "nvd@nist.gov", "type": "Primary"}]}, "published": "2020-07-20T21:15:12.577", "references": [{"source": "security@otrs.com", "url": "https://lists.debian.org/debian-lts-announce/2023/08/msg00040.html"}, {"source": "security@otrs.com", "tags": ["Patch", "Vendor Advisory"], "url": "https://otrs.com/release-notes/otrs-security-advisory-2020-13/"}, {"source": "af854a3a-2127-422b-91ae-364da2661108", "url": "https://lists.debian.org/debian-lts-announce/2023/08/msg00040.html"}, {"source": "af854a3a-2127-422b-91ae-364da2661108", "tags": ["Patch", "Vendor Advisory"], "url": "https://otrs.com/release-notes/otrs-security-advisory-2020-13/"}], "sourceIdentifier": "security@otrs.com", "vulnStatus": "Modified", "weaknesses": [{"description": [{"lang": "en", "value": "CWE-613"}], "source": "security@otrs.com", "type": "Secondary"}, {"description": [{"lang": "en", "value": "CWE-613"}], "source": "nvd@nist.gov", "type": "Primary"}]}

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