CVE-2020-1774

Information disclosure

Published Apr 28, 2020 CVSS 3.1 · 4.5 Medium EPSS < 1% KEV · Not listed
Description
When user downloads PGP or S/MIME keys/certificates, exported file has same name for private and public keys. Therefore it's possible to mix them and to send private key to the third-party instead of public key. This issue affects ((OTRS)) Community Edition: 5.0.42 and prior versions, 6.0.27 and prior versions. OTRS: 7.0.16 and prior versions.

Remediation

Vendor Solution

Upgrade to OTRS 7.0.17, ((OTRS)) Community Edition 6.0.28 Patch for ((OTRS)) Community Edition 6: https://github.com/OTRS/otrs/commit/ff725cbea77f03fa296bb13f93f5b07086920342 Patch for ((OTRS)) Community Edition 5: https://github.com/OTRS/otrs/commit/fb0e6131e79aa2ba9c7acbd16f4ee4e73289f64b

Tracking

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Advisories

Source ID Title
Debian DLA Debian DLA DLA-2198-1 otrs2 security update
Debian DLA Debian DLA DLA-3551-1 otrs2 security update
EUVD EUVD EUVD-2020-12600 When user downloads PGP or S/MIME keys/certificates, exported file has same name for private and public keys. Therefore it's possible to mix them and to send private key to the third-party instead of public key. This issue affects ((OTRS)) Community Edition: 5.0.42 and prior versions, 6.0.27 and prior versions. OTRS: 7.0.16 and prior versions.
History
Type Values Removed Values Added
Title Information disclosure Information disclosure
Weaknesses

Sources

Status
PUBLISHED
Assigner
OTRS
Published
Updated
Sep 16, 2024, 6:13 PM
Reserved
Nov 29, 2019, 12:00 AM
Status
Modified
Published
Apr 28, 2020, 2:15 PM
Modified
Jun 17, 2026, 3:02 AM