CVE-2020-1766

{"dataType": "CVE_RECORD", "dataVersion": "5.1", "cveMetadata": {"state": "PUBLISHED", "cveId": "CVE-2020-1766", "assignerOrgId": "2e1bf29f-dc29-4ed8-830c-7b9348b6f0e8", "assignerShortName": "OTRS", "dateUpdated": "2024-09-17T00:10:59.231Z", "dateReserved": "2019-11-29T00:00:00.000Z", "datePublished": "2020-01-10T15:08:57.704Z"}, "containers": {"cna": {"title": "Improper handling of uploaded inline images", "datePublic": "2020-01-10T00:00:00.000Z", "providerMetadata": {"orgId": "2e1bf29f-dc29-4ed8-830c-7b9348b6f0e8", "shortName": "OTRS", "dateUpdated": "2023-08-31T02:06:59.708Z"}, "descriptions": [{"lang": "en", "value": "Due to improper handling of uploaded images it is possible in very unlikely and rare conditions to force the agents browser to execute malicious javascript from a special crafted SVG file rendered as inline jpg file. This issue affects: ((OTRS)) Community Edition 5.0.x version 5.0.39 and prior versions; 6.0.x version 6.0.24 and prior versions. OTRS 7.0.x version 7.0.13 and prior versions."}], "affected": [{"vendor": "OTRS AG", "product": "((OTRS)) Community Edition", "versions": [{"version": "5.0.x version 5.0.39 and prior versions", "status": "affected"}, {"version": "6.0.x version 6.0.24 and prior versions", "status": "affected"}]}, {"vendor": "OTRS AG", "product": "OTRS", "versions": [{"version": "7.0.x version 7.0.13 and prior versions", "status": "affected"}]}], "references": [{"url": "https://otrs.com/release-notes/otrs-security-advisory-2020-02/"}, {"name": "[debian-lts-announce] 20200129 [SECURITY] [DLA 2079-1] otrs2 security update", "tags": ["mailing-list"], "url": "https://lists.debian.org/debian-lts-announce/2020/01/msg00027.html"}, {"name": "openSUSE-SU-2020:0551", "tags": ["vendor-advisory"], "url": "http://lists.opensuse.org/opensuse-security-announce/2020-04/msg00038.html"}, {"name": "openSUSE-SU-2020:1475", "tags": ["vendor-advisory"], "url": "http://lists.opensuse.org/opensuse-security-announce/2020-09/msg00066.html"}, {"name": "openSUSE-SU-2020:1509", "tags": ["vendor-advisory"], "url": "http://lists.opensuse.org/opensuse-security-announce/2020-09/msg00077.html"}, {"name": "[debian-lts-announce] 20230831 [SECURITY] [DLA 3551-1] otrs2 security update", "tags": ["mailing-list"], "url": "https://lists.debian.org/debian-lts-announce/2023/08/msg00040.html"}], "credits": [{"lang": "en", "value": "Anton Astaf'ev"}], "metrics": [{"cvssV3_1": {"version": "3.1", "vectorString": "CVSS:3.1/AV:N/AC:H/PR:H/UI:R/S:U/C:N/I:L/A:N", "attackVector": "NETWORK", "attackComplexity": "HIGH", "privilegesRequired": "HIGH", "userInteraction": "REQUIRED", "scope": "UNCHANGED", "confidentialityImpact": "NONE", "integrityImpact": "LOW", "availabilityImpact": "NONE", "baseScore": 2, "baseSeverity": "LOW"}}], "problemTypes": [{"descriptions": [{"type": "CWE", "lang": "en", "description": "CWE-79 Cross-site Scripting (XSS)", "cweId": "CWE-79"}]}], "x_generator": {"engine": "Vulnogram 0.0.9"}, "source": {"advisory": "OSA-2020-02", "defect": ["2019112942001838"], "discovery": "EXTERNAL"}, "solutions": [{"lang": "en", "value": "Upgrade to OTRS 7.0.14, ((OTRS)) Community Edition 6.0.25, ((OTRS)) Community Edition 5.0.40"}, {"lang": "en", "value": "Patch for ((OTRS)) Community Edition 6: https://github.com/OTRS/otrs/commit/128078b0bb30f601ed97d4a13906644264ee6013 \nPatch for ((OTRS)) Community Edition 5: https://github.com/OTRS/otrs/commit/b7d80f9000fc9a435743d8d1d7d44d9a17483a9a"}]}, "adp": [{"providerMetadata": {"orgId": "af854a3a-2127-422b-91ae-364da2661108", "shortName": "CVE", "dateUpdated": "2024-08-04T06:46:30.931Z"}, "title": "CVE Program Container", "references": [{"url": "https://otrs.com/release-notes/otrs-security-advisory-2020-02/", "tags": ["x_transferred"]}, {"name": "[debian-lts-announce] 20200129 [SECURITY] [DLA 2079-1] otrs2 security update", "tags": ["mailing-list", "x_transferred"], "url": "https://lists.debian.org/debian-lts-announce/2020/01/msg00027.html"}, {"name": "openSUSE-SU-2020:0551", "tags": ["vendor-advisory", "x_transferred"], "url": "http://lists.opensuse.org/opensuse-security-announce/2020-04/msg00038.html"}, {"name": "openSUSE-SU-2020:1475", "tags": ["vendor-advisory", "x_transferred"], "url": "http://lists.opensuse.org/opensuse-security-announce/2020-09/msg00066.html"}, {"name": "openSUSE-SU-2020:1509", "tags": ["vendor-advisory", "x_transferred"], "url": "http://lists.opensuse.org/opensuse-security-announce/2020-09/msg00077.html"}, {"name": "[debian-lts-announce] 20230831 [SECURITY] [DLA 3551-1] otrs2 security update", "tags": ["mailing-list", "x_transferred"], "url": "https://lists.debian.org/debian-lts-announce/2023/08/msg00040.html"}]}]}}

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{"affected": [{"affectedData": [{"product": "((OTRS)) Community Edition", "vendor": "OTRS AG", "versions": [{"status": "affected", "version": "5.0.x version 5.0.39 and prior versions"}, {"status": "affected", "version": "6.0.x version 6.0.24 and prior versions"}]}, {"product": "OTRS", "vendor": "OTRS AG", "versions": [{"status": "affected", "version": "7.0.x version 7.0.13 and prior versions"}]}], "source": "security@otrs.com"}], "configurations": [{"nodes": [{"cpeMatch": [{"criteria": "cpe:2.3:a:otrs:otrs:*:*:*:*:community:*:*:*", "matchCriteriaId": "930593FF-E99D-46BB-AABD-9562CC94B8D3", "versionEndIncluding": "5.0.39", "versionStartIncluding": "5.0.0", "vulnerable": true}, {"criteria": "cpe:2.3:a:otrs:otrs:*:*:*:*:community:*:*:*", "matchCriteriaId": "69D1FDA1-32D6-4793-AB1D-ED9F0A17939F", "versionEndIncluding": "6.0.24", "versionStartIncluding": "6.0.0", "vulnerable": true}, {"criteria": "cpe:2.3:a:otrs:otrs:*:*:*:*:*:*:*:*", "matchCriteriaId": "D86D6CD7-52CC-47B5-8075-462D4A3099FC", "versionEndIncluding": "7.0.13", "versionStartIncluding": "7.0.0", "vulnerable": true}], "negate": false, "operator": "OR"}]}, {"nodes": [{"cpeMatch": [{"criteria": "cpe:2.3:o:debian:debian_linux:8.0:*:*:*:*:*:*:*", "matchCriteriaId": "C11E6FB0-C8C0-4527-9AA0-CB9B316F8F43", "vulnerable": true}], "negate": false, "operator": "OR"}]}], "cveTags": [], "descriptions": [{"lang": "en", "value": "Due to improper handling of uploaded images it is possible in very unlikely and rare conditions to force the agents browser to execute malicious javascript from a special crafted SVG file rendered as inline jpg file. This issue affects: ((OTRS)) Community Edition 5.0.x version 5.0.39 and prior versions; 6.0.x version 6.0.24 and prior versions. OTRS 7.0.x version 7.0.13 and prior versions."}, {"lang": "es", "value": "Debido al manejo inapropiado de las im\u00e1genes cargadas, es posible, en condiciones muy extra\u00f1as y poco frecuentes, forzar al navegador de los agentes a ejecutar JavaScript malicioso desde un archivo SVG especial dise\u00f1ado tal y como un archivo jpg en l\u00ednea. Este problema afecta a: ((OTRS)) Community Edition versiones 5.0.x versi\u00f3n 5.0.39 y anteriores; versiones 6.0.x versi\u00f3n 6.0.24 y anteriores. OTRS versiones 7.0.x versi\u00f3n 7.0.13 y anteriores."}], "id": "CVE-2020-1766", "lastModified": "2026-06-17T03:02:21.620", "metrics": {"cvssMetricV2": [{"acInsufInfo": false, "baseSeverity": "MEDIUM", "cvssData": {"accessComplexity": "MEDIUM", "accessVector": "NETWORK", "authentication": "NONE", "availabilityImpact": "NONE", "baseScore": 4.3, "confidentialityImpact": "NONE", "integrityImpact": "PARTIAL", "vectorString": "AV:N/AC:M/Au:N/C:N/I:P/A:N", "version": "2.0"}, "exploitabilityScore": 8.6, "impactScore": 2.9, "obtainAllPrivilege": false, "obtainOtherPrivilege": false, "obtainUserPrivilege": false, "source": "nvd@nist.gov", "type": "Primary", "userInteractionRequired": true}], "cvssMetricV31": [{"cvssData": {"attackComplexity": "HIGH", "attackVector": "NETWORK", "availabilityImpact": "NONE", "baseScore": 2.0, "baseSeverity": "LOW", "confidentialityImpact": "NONE", "integrityImpact": "LOW", "privilegesRequired": "HIGH", "scope": "UNCHANGED", "userInteraction": "REQUIRED", "vectorString": "CVSS:3.1/AV:N/AC:H/PR:H/UI:R/S:U/C:N/I:L/A:N", "version": "3.1"}, "exploitabilityScore": 0.5, "impactScore": 1.4, "source": "security@otrs.com", "type": "Secondary"}, {"cvssData": {"attackComplexity": "LOW", "attackVector": "NETWORK", "availabilityImpact": "NONE", "baseScore": 6.1, "baseSeverity": "MEDIUM", "confidentialityImpact": "LOW", "integrityImpact": "LOW", "privilegesRequired": "NONE", "scope": "CHANGED", "userInteraction": "REQUIRED", "vectorString": "CVSS:3.1/AV:N/AC:L/PR:N/UI:R/S:C/C:L/I:L/A:N", "version": "3.1"}, "exploitabilityScore": 2.8, "impactScore": 2.7, "source": "nvd@nist.gov", "type": "Primary"}]}, "published": "2020-01-10T15:15:12.050", "references": [{"source": "security@otrs.com", "tags": ["Broken Link"], "url": "http://lists.opensuse.org/opensuse-security-announce/2020-04/msg00038.html"}, {"source": "security@otrs.com", "tags": ["Broken Link"], "url": "http://lists.opensuse.org/opensuse-security-announce/2020-09/msg00066.html"}, {"source": "security@otrs.com", "tags": ["Broken Link"], "url": "http://lists.opensuse.org/opensuse-security-announce/2020-09/msg00077.html"}, {"source": "security@otrs.com", "tags": ["Mailing List", "Not Applicable", "Third Party Advisory"], "url": "https://lists.debian.org/debian-lts-announce/2020/01/msg00027.html"}, {"source": "security@otrs.com", "url": "https://lists.debian.org/debian-lts-announce/2023/08/msg00040.html"}, {"source": "security@otrs.com", "tags": ["Patch", "Vendor Advisory"], "url": "https://otrs.com/release-notes/otrs-security-advisory-2020-02/"}, {"source": "af854a3a-2127-422b-91ae-364da2661108", "tags": ["Broken Link"], "url": "http://lists.opensuse.org/opensuse-security-announce/2020-04/msg00038.html"}, {"source": "af854a3a-2127-422b-91ae-364da2661108", "tags": ["Broken Link"], "url": "http://lists.opensuse.org/opensuse-security-announce/2020-09/msg00066.html"}, {"source": "af854a3a-2127-422b-91ae-364da2661108", "tags": ["Broken Link"], "url": "http://lists.opensuse.org/opensuse-security-announce/2020-09/msg00077.html"}, {"source": "af854a3a-2127-422b-91ae-364da2661108", "tags": ["Mailing List", "Not Applicable", "Third Party Advisory"], "url": "https://lists.debian.org/debian-lts-announce/2020/01/msg00027.html"}, {"source": "af854a3a-2127-422b-91ae-364da2661108", "url": "https://lists.debian.org/debian-lts-announce/2023/08/msg00040.html"}, {"source": "af854a3a-2127-422b-91ae-364da2661108", "tags": ["Patch", "Vendor Advisory"], "url": "https://otrs.com/release-notes/otrs-security-advisory-2020-02/"}], "sourceIdentifier": "security@otrs.com", "vulnStatus": "Modified", "weaknesses": [{"description": [{"lang": "en", "value": "CWE-79"}], "source": "security@otrs.com", "type": "Secondary"}, {"description": [{"lang": "en", "value": "CWE-79"}], "source": "nvd@nist.gov", "type": "Primary"}]}

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