CVE-2020-11466

{"containers": {"cna": {"affected": [{"product": "n/a", "vendor": "n/a", "versions": [{"status": "affected", "version": "n/a"}]}], "descriptions": [{"lang": "en", "value": "An issue was discovered in Deskpro before 2019.8.0. The /api/tickets endpoint failed to properly validate a user's privilege, allowing an attacker to retrieve arbitrary information about all helpdesk tickets stored in database with numerous filters. This leaked sensitive information to unauthorized parties. Additionally, it leaked ticket authentication code, making it possible to make changes to a ticket."}], "metrics": [{"cvssV3_0": {"attackComplexity": "LOW", "attackVector": "NETWORK", "availabilityImpact": "LOW", "baseScore": 7.6, "baseSeverity": "HIGH", "confidentialityImpact": "HIGH", "integrityImpact": "LOW", "privilegesRequired": "LOW", "scope": "UNCHANGED", "userInteraction": "NONE", "vectorString": "CVSS:3.0/AC:L/AV:N/A:L/C:H/I:L/PR:L/S:U/UI:N", "version": "3.0"}}], "problemTypes": [{"descriptions": [{"description": "n/a", "lang": "en", "type": "text"}]}], "providerMetadata": {"dateUpdated": "2020-04-01T20:51:37.000Z", "orgId": "8254265b-2729-46b6-b9e3-3dfca2d5bfca", "shortName": "mitre"}, "references": [{"tags": ["x_refsource_MISC"], "url": "https://blog.redforce.io/attacking-helpdesks-part-1-rce-chain-on-deskpro/"}, {"tags": ["x_refsource_MISC"], "url": "https://support.deskpro.com/en/news/posts/deskpro-v2019-8-0-released-security-update"}, {"tags": ["x_refsource_MISC"], "url": "https://support.deskpro.com/en/news/posts/deskpro-security-update-2019-09"}], "x_legacyV4Record": {"CVE_data_meta": {"ASSIGNER": "cve@mitre.org", "ID": "CVE-2020-11466", "STATE": "PUBLIC"}, "affects": {"vendor": {"vendor_data": [{"product": {"product_data": [{"product_name": "n/a", "version": {"version_data": [{"version_value": "n/a"}]}}]}, "vendor_name": "n/a"}]}}, "data_format": "MITRE", "data_type": "CVE", "data_version": "4.0", "description": {"description_data": [{"lang": "eng", "value": "An issue was discovered in Deskpro before 2019.8.0. The /api/tickets endpoint failed to properly validate a user's privilege, allowing an attacker to retrieve arbitrary information about all helpdesk tickets stored in database with numerous filters. This leaked sensitive information to unauthorized parties. Additionally, it leaked ticket authentication code, making it possible to make changes to a ticket."}]}, "impact": {"cvss": {"attackComplexity": "LOW", "attackVector": "NETWORK", "availabilityImpact": "LOW", "confidentialityImpact": "HIGH", "integrityImpact": "LOW", "privilegesRequired": "LOW", "scope": "UNCHANGED", "userInteraction": "NONE", "vectorString": "CVSS:3.0/AC:L/AV:N/A:L/C:H/I:L/PR:L/S:U/UI:N", "version": "3.0"}}, "problemtype": {"problemtype_data": [{"description": [{"lang": "eng", "value": "n/a"}]}]}, "references": {"reference_data": [{"name": "https://blog.redforce.io/attacking-helpdesks-part-1-rce-chain-on-deskpro/", "refsource": "MISC", "url": "https://blog.redforce.io/attacking-helpdesks-part-1-rce-chain-on-deskpro/"}, {"name": "https://support.deskpro.com/en/news/posts/deskpro-v2019-8-0-released-security-update", "refsource": "MISC", "url": "https://support.deskpro.com/en/news/posts/deskpro-v2019-8-0-released-security-update"}, {"name": "https://support.deskpro.com/en/news/posts/deskpro-security-update-2019-09", "refsource": "MISC", "url": "https://support.deskpro.com/en/news/posts/deskpro-security-update-2019-09"}]}}}, "adp": [{"providerMetadata": {"orgId": "af854a3a-2127-422b-91ae-364da2661108", "shortName": "CVE", "dateUpdated": "2024-08-04T11:28:14.189Z"}, "title": "CVE Program Container", "references": [{"tags": ["x_refsource_MISC", "x_transferred"], "url": "https://blog.redforce.io/attacking-helpdesks-part-1-rce-chain-on-deskpro/"}, {"tags": ["x_refsource_MISC", "x_transferred"], "url": "https://support.deskpro.com/en/news/posts/deskpro-v2019-8-0-released-security-update"}, {"tags": ["x_refsource_MISC", "x_transferred"], "url": "https://support.deskpro.com/en/news/posts/deskpro-security-update-2019-09"}]}]}, "cveMetadata": {"assignerOrgId": "8254265b-2729-46b6-b9e3-3dfca2d5bfca", "assignerShortName": "mitre", "cveId": "CVE-2020-11466", "datePublished": "2020-04-01T20:51:37.000Z", "dateReserved": "2020-04-01T00:00:00.000Z", "dateUpdated": "2024-08-04T11:28:14.189Z", "state": "PUBLISHED"}, "dataType": "CVE_RECORD", "dataVersion": "5.1"}

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{"affected": [{"affectedData": [{"product": "n/a", "vendor": "n/a", "versions": [{"status": "affected", "version": "n/a"}]}], "source": "cve@mitre.org"}], "configurations": [{"nodes": [{"cpeMatch": [{"criteria": "cpe:2.3:a:deskpro:deskpro:*:*:*:*:*:*:*:*", "matchCriteriaId": "FC810F59-EA83-4340-8C19-5F995C4284E5", "versionEndExcluding": "2019.8.0", "vulnerable": true}], "negate": false, "operator": "OR"}]}], "cveTags": [], "descriptions": [{"lang": "en", "value": "An issue was discovered in Deskpro before 2019.8.0. The /api/tickets endpoint failed to properly validate a user's privilege, allowing an attacker to retrieve arbitrary information about all helpdesk tickets stored in database with numerous filters. This leaked sensitive information to unauthorized parties. Additionally, it leaked ticket authentication code, making it possible to make changes to a ticket."}, {"lang": "es", "value": "Se detect\u00f3 un problema en Deskpro versiones anteriores a 2019.8.0. El endpoint /api/tickets present\u00f3 un fallo al comprobar apropiadamente los privilegios de un usuario, permitiendo a un atacante recuperar informaci\u00f3n arbitraria sobre todos los tickets del servicio de asistencia (helpdesk) almacenados en la base de datos con numerosos filtros. Esto filtr\u00f3 informaci\u00f3n confidencial a partes no autorizadas. Adicionalmente, se filtr\u00f3 el c\u00f3digo de autenticaci\u00f3n del ticket, haciendo posible realizar cambios en un ticket."}], "id": "CVE-2020-11466", "lastModified": "2026-06-17T02:50:13.677", "metrics": {"cvssMetricV2": [{"acInsufInfo": false, "baseSeverity": "MEDIUM", "cvssData": {"accessComplexity": "LOW", "accessVector": "NETWORK", "authentication": "SINGLE", "availabilityImpact": "NONE", "baseScore": 4.0, "confidentialityImpact": "PARTIAL", "integrityImpact": "NONE", "vectorString": "AV:N/AC:L/Au:S/C:P/I:N/A:N", "version": "2.0"}, "exploitabilityScore": 8.0, "impactScore": 2.9, "obtainAllPrivilege": false, "obtainOtherPrivilege": false, "obtainUserPrivilege": false, "source": "nvd@nist.gov", "type": "Primary", "userInteractionRequired": false}], "cvssMetricV30": [{"cvssData": {"attackComplexity": "LOW", "attackVector": "NETWORK", "availabilityImpact": "LOW", "baseScore": 7.6, "baseSeverity": "HIGH", "confidentialityImpact": "HIGH", "integrityImpact": "LOW", "privilegesRequired": "LOW", "scope": "UNCHANGED", "userInteraction": "NONE", "vectorString": "CVSS:3.0/AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:L/A:L", "version": "3.0"}, "exploitabilityScore": 2.8, "impactScore": 4.7, "source": "cve@mitre.org", "type": "Secondary"}], "cvssMetricV31": [{"cvssData": {"attackComplexity": "LOW", "attackVector": "NETWORK", "availabilityImpact": "NONE", "baseScore": 4.3, "baseSeverity": "MEDIUM", "confidentialityImpact": "LOW", "integrityImpact": "NONE", "privilegesRequired": "LOW", "scope": "UNCHANGED", "userInteraction": "NONE", "vectorString": "CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:L/I:N/A:N", "version": "3.1"}, "exploitabilityScore": 2.8, "impactScore": 1.4, "source": "nvd@nist.gov", "type": "Primary"}]}, "published": "2020-04-01T21:15:14.193", "references": [{"source": "cve@mitre.org", "tags": ["Exploit", "Third Party Advisory"], "url": "https://blog.redforce.io/attacking-helpdesks-part-1-rce-chain-on-deskpro/"}, {"source": "cve@mitre.org", "tags": ["Release Notes", "Vendor Advisory"], "url": "https://support.deskpro.com/en/news/posts/deskpro-security-update-2019-09"}, {"source": "cve@mitre.org", "tags": ["Release Notes", "Vendor Advisory"], "url": "https://support.deskpro.com/en/news/posts/deskpro-v2019-8-0-released-security-update"}, {"source": "af854a3a-2127-422b-91ae-364da2661108", "tags": ["Exploit", "Third Party Advisory"], "url": "https://blog.redforce.io/attacking-helpdesks-part-1-rce-chain-on-deskpro/"}, {"source": "af854a3a-2127-422b-91ae-364da2661108", "tags": ["Release Notes", "Vendor Advisory"], "url": "https://support.deskpro.com/en/news/posts/deskpro-security-update-2019-09"}, {"source": "af854a3a-2127-422b-91ae-364da2661108", "tags": ["Release Notes", "Vendor Advisory"], "url": "https://support.deskpro.com/en/news/posts/deskpro-v2019-8-0-released-security-update"}], "sourceIdentifier": "cve@mitre.org", "vulnStatus": "Modified", "weaknesses": [{"description": [{"lang": "en", "value": "CWE-269"}], "source": "nvd@nist.gov", "type": "Primary"}]}

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