CVE-2019-16375

Published Mar 19, 2020 CVSS 3.1 · 5.4 Medium EPSS 1.0% KEV · Not listed
Description
An issue was discovered in Open Ticket Request System (OTRS) 7.0.x through 7.0.11, and Community Edition 5.0.x through 5.0.37 and 6.0.x through 6.0.22. An attacker who is logged in as an agent or customer user with appropriate permissions can create a carefully crafted string containing malicious JavaScript code as an article body. This malicious code is executed when an agent composes an answer to the original article.

Remediation

No solution or workaround provided in the CVE record

Tracking

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Advisories

Source ID Title
Debian DLA Debian DLA DLA-3551-1 otrs2 security update
EUVD EUVD EUVD-2019-7130 An issue was discovered in Open Ticket Request System (OTRS) 7.0.x through 7.0.11, and Community Edition 5.0.x through 5.0.37 and 6.0.x through 6.0.22. An attacker who is logged in as an agent or customer user with appropriate permissions can create a carefully crafted string containing malicious JavaScript code as an article body. This malicious code is executed when an agent composes an answer to the original article.
History

No history.

Weaknesses

Sources

Status
PUBLISHED
Assigner
mitre
Published
Updated
Aug 5, 2024, 1:17 AM
Reserved
Sep 16, 2019, 12:00 AM
Status
Modified
Published
Mar 19, 2020, 6:15 PM
Modified
Jun 17, 2026, 2:22 AM