CVE-2019-12746

Published Aug 21, 2019 CVSS 3.1 · 6.5 Medium EPSS 1.8% KEV · Not listed
Description
An issue was discovered in Open Ticket Request System (OTRS) Community Edition 5.0.x through 5.0.36 and 6.0.x through 6.0.19. A user logged into OTRS as an agent might unknowingly disclose their session ID by sharing the link of an embedded ticket article with third parties. This identifier can be then be potentially abused in order to impersonate the agent user.

Remediation

No solution or workaround provided in the CVE record

Tracking

Sign in to view the affected projects.

Advisories

Source ID Title
Debian DLA Debian DLA DLA-1877-1 otrs2 security update
Debian DLA Debian DLA DLA-3551-1 otrs2 security update
EUVD EUVD EUVD-2019-4334 An issue was discovered in Open Ticket Request System (OTRS) Community Edition 5.0.x through 5.0.36 and 6.0.x through 6.0.19. A user logged into OTRS as an agent might unknowingly disclose their session ID by sharing the link of an embedded ticket article with third parties. This identifier can be then be potentially abused in order to impersonate the agent user.
History

No history.

Weaknesses

Sources

Status
PUBLISHED
Assigner
mitre
Published
Updated
Aug 4, 2024, 11:32 PM
Reserved
Jun 6, 2019, 12:00 AM
Status
Modified
Published
Aug 21, 2019, 2:15 PM
Modified
Jun 17, 2026, 2:15 AM