Junos Space Service Now and Service Insight: Organization username and password stored in plaintext in log files.
Default status is the baseline for the product, each version can override it (e.g. patched versions marked unaffected).
| Vendor | Product | Default status | Versions | |||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Juniper Networks | Service Insight | affected |
|
|||||||||
| Juniper Networks | Service Now | affected |
|
Configuration 1 [-]
|
No data.
No data available yet.
Vendor Solution
The following Junos Space Service Now and Service Insight releases have been updated to resolve this specific issue: 18.1R1, and all subsequent releases. These releases of Service Now and Service Insight require at least version 18.4R1 of Junos Space. No action is needed to resolve this issue other than upgrading. Existing log files will roll over as more actions are logged. To clear log files manually, login to the server as admin and issue the following commands: [root@space ~]# cd /var/log/jboss/servers/server1/ [root@space server1]# [root@space server1]# ls serviceNow.log* Should result in output similar to: serviceNow.log serviceNow.log.10 serviceNow.log.12 serviceNow.log.14 serviceNow.log.2 serviceNow.log.4 serviceNow.log.6 serviceNow.log.8 serviceNow.log.1 serviceNow.log.11 serviceNow.log.13 serviceNow.log.15 serviceNow.log.3 serviceNow.log.5 serviceNow.log.7 serviceNow.log.9 Next, [root@space server1]# >> serviceNow.log [root@space server1]# rm serviceNow.log.* If you wish to change the Organization password as a result of this advisory, you must contact JTAC for assistance to properly update the Organization.
Vendor Workaround
There are no workarounds for this issue. To reduce the risk of exploitation of this issue use access lists or firewall filters to limit access to the device(s) via all means to only trusted administrative networks, hosts and users.
| Source | ID | Title |
|---|---|---|
EUVD |
EUVD-2019-0839 | A password management issue exists where the Organization authentication username and password were stored in plaintext in log files. A locally authenticated attacker who is able to access these stored plaintext credentials can use them to login to the Organization. Affected products are: Juniper Networks Service Insight versions from 15.1R1, prior to 18.1R1. Service Now versions from 15.1R1, prior to 18.1R1. |
No CVSS v4.0
This CVE is not in the KEV list.
Exploit prediction score: < 1% (0.443% probability within 30 days)
Key SSVC decision points have not yet been added.
No history.