CVE-2018-16587

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If a user with admin permissions opens it, it causes deletions of arbitrary files that the OTRS web server user has write access to."}]}, "problemtype": {"problemtype_data": [{"description": [{"lang": "eng", "value": "n/a"}]}]}, "references": {"reference_data": [{"name": "https://github.com/OTRS/otrs/commit/d9db0c6a15caafda7689320ecf61777993c33711", "refsource": "CONFIRM", "url": "https://github.com/OTRS/otrs/commit/d9db0c6a15caafda7689320ecf61777993c33711"}, {"name": "DSA-4317", "refsource": "DEBIAN", "url": "https://www.debian.org/security/2018/dsa-4317"}, {"name": "[debian-lts-announce] 20180926 [SECURITY] [DLA 1521-1] otrs2 security update", "refsource": "MLIST", "url": "https://lists.debian.org/debian-lts-announce/2018/09/msg00033.html"}, {"name": "https://community.otrs.com/security-advisory-2018-04-security-update-for-otrs-framework/", "refsource": "CONFIRM", "url": "https://community.otrs.com/security-advisory-2018-04-security-update-for-otrs-framework/"}, {"name": "https://github.com/OTRS/otrs/commit/a4a1a01f84fac7ab032570ee50b660e2ebb15c01", "refsource": "CONFIRM", "url": "https://github.com/OTRS/otrs/commit/a4a1a01f84fac7ab032570ee50b660e2ebb15c01"}, {"name": "https://github.com/OTRS/otrs/commit/d8cae00b0f78c2a07bb10cedb817304139395843", "refsource": "CONFIRM", "url": "https://github.com/OTRS/otrs/commit/d8cae00b0f78c2a07bb10cedb817304139395843"}]}}}, "adp": [{"providerMetadata": {"orgId": "af854a3a-2127-422b-91ae-364da2661108", "shortName": "CVE", "dateUpdated": "2024-08-05T10:24:32.972Z"}, "title": "CVE Program Container", "references": [{"tags": ["x_refsource_CONFIRM", "x_transferred"], "url": "https://github.com/OTRS/otrs/commit/d9db0c6a15caafda7689320ecf61777993c33711"}, {"name": "DSA-4317", "tags": ["vendor-advisory", "x_refsource_DEBIAN", "x_transferred"], "url": "https://www.debian.org/security/2018/dsa-4317"}, {"name": "[debian-lts-announce] 20180926 [SECURITY] [DLA 1521-1] otrs2 security update", "tags": ["mailing-list", "x_refsource_MLIST", "x_transferred"], "url": "https://lists.debian.org/debian-lts-announce/2018/09/msg00033.html"}, {"tags": ["x_refsource_CONFIRM", "x_transferred"], "url": "https://community.otrs.com/security-advisory-2018-04-security-update-for-otrs-framework/"}, {"tags": ["x_refsource_CONFIRM", "x_transferred"], "url": "https://github.com/OTRS/otrs/commit/a4a1a01f84fac7ab032570ee50b660e2ebb15c01"}, {"tags": ["x_refsource_CONFIRM", "x_transferred"], "url": "https://github.com/OTRS/otrs/commit/d8cae00b0f78c2a07bb10cedb817304139395843"}]}]}, "cveMetadata": {"assignerOrgId": "8254265b-2729-46b6-b9e3-3dfca2d5bfca", "assignerShortName": "mitre", "cveId": "CVE-2018-16587", "datePublished": "2018-09-28T00:00:00.000Z", "dateReserved": "2018-09-06T00:00:00.000Z", "dateUpdated": "2024-08-05T10:24:32.972Z", "state": "PUBLISHED"}, "dataType": "CVE_RECORD", "dataVersion": "5.1"}

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{"affected": [{"affectedData": [{"product": "n/a", "vendor": "n/a", "versions": [{"status": "affected", "version": "n/a"}]}], "source": "cve@mitre.org"}], "configurations": [{"nodes": [{"cpeMatch": [{"criteria": "cpe:2.3:a:otrs:open_ticket_request_system:*:*:*:*:*:*:*:*", "matchCriteriaId": "6BD45EA4-6EBA-4590-86F7-0D2FDFEE771D", "versionEndExcluding": "4.0.32", "versionStartIncluding": "4.0.0", "vulnerable": true}, {"criteria": "cpe:2.3:a:otrs:open_ticket_request_system:*:*:*:*:*:*:*:*", "matchCriteriaId": "C71C5452-F983-4A71-BC5F-07FFA60D5E19", "versionEndExcluding": "5.0.30", "versionStartIncluding": "5.0.0", "vulnerable": true}, {"criteria": "cpe:2.3:a:otrs:open_ticket_request_system:*:*:*:*:*:*:*:*", "matchCriteriaId": "2A8A41B9-7C2B-4DE6-A43E-25A6FE253325", "versionEndExcluding": "6.0.11", "versionStartIncluding": "6.0.0", "vulnerable": true}], "negate": false, "operator": "OR"}]}, {"nodes": [{"cpeMatch": [{"criteria": "cpe:2.3:o:debian:debian_linux:8.0:*:*:*:*:*:*:*", "matchCriteriaId": "C11E6FB0-C8C0-4527-9AA0-CB9B316F8F43", "vulnerable": true}, {"criteria": "cpe:2.3:o:debian:debian_linux:9.0:*:*:*:*:*:*:*", "matchCriteriaId": "DEECE5FC-CACF-4496-A3E7-164736409252", "vulnerable": true}], "negate": false, "operator": "OR"}]}], "cveTags": [], "descriptions": [{"lang": "en", "value": "In Open Ticket Request System (OTRS) 4.0.x before 4.0.32, 5.0.x before 5.0.30, and 6.0.x before 6.0.11, an attacker could send a malicious email to an OTRS system. If a user with admin permissions opens it, it causes deletions of arbitrary files that the OTRS web server user has write access to."}, {"lang": "es", "value": "En Open Ticket Request System (OTRS) en versiones 4.0.x anteriores a la 4.0.32, versiones 5.0.x anteriores a la 5.0.30 y versiones 6.0.x anteriores a la 6.0.11, un atacante podr\u00eda enviar un email malicioso a un sistema OTRS. Si un usuario con permisos de administrador lo abre, provoca eliminaciones de archivos arbitrarios a los que el servidor web OTRS tiene acceso de escritura."}], "id": "CVE-2018-16587", "lastModified": "2026-06-17T01:44:30.577", "metrics": {"cvssMetricV2": [{"acInsufInfo": false, "baseSeverity": "MEDIUM", "cvssData": {"accessComplexity": "MEDIUM", "accessVector": "NETWORK", "authentication": "NONE", "availabilityImpact": "PARTIAL", "baseScore": 5.8, "confidentialityImpact": "NONE", "integrityImpact": "PARTIAL", "vectorString": "AV:N/AC:M/Au:N/C:N/I:P/A:P", "version": "2.0"}, "exploitabilityScore": 8.6, "impactScore": 4.9, "obtainAllPrivilege": false, "obtainOtherPrivilege": false, "obtainUserPrivilege": false, "source": "nvd@nist.gov", "type": "Primary", "userInteractionRequired": true}], "cvssMetricV30": [{"cvssData": {"attackComplexity": "LOW", "attackVector": "NETWORK", "availabilityImpact": "NONE", "baseScore": 6.5, "baseSeverity": "MEDIUM", "confidentialityImpact": "NONE", "integrityImpact": "HIGH", "privilegesRequired": "NONE", "scope": "UNCHANGED", "userInteraction": "REQUIRED", "vectorString": "CVSS:3.0/AV:N/AC:L/PR:N/UI:R/S:U/C:N/I:H/A:N", "version": "3.0"}, "exploitabilityScore": 2.8, "impactScore": 3.6, "source": "nvd@nist.gov", "type": "Primary"}]}, "published": "2018-09-28T00:29:02.053", "references": [{"source": "cve@mitre.org", "tags": ["Patch", "Vendor Advisory"], "url": "https://community.otrs.com/security-advisory-2018-04-security-update-for-otrs-framework/"}, {"source": "cve@mitre.org", "tags": ["Patch"], "url": "https://github.com/OTRS/otrs/commit/a4a1a01f84fac7ab032570ee50b660e2ebb15c01"}, {"source": "cve@mitre.org", "tags": ["Patch"], "url": "https://github.com/OTRS/otrs/commit/d8cae00b0f78c2a07bb10cedb817304139395843"}, {"source": "cve@mitre.org", "tags": ["Patch"], "url": "https://github.com/OTRS/otrs/commit/d9db0c6a15caafda7689320ecf61777993c33711"}, {"source": "cve@mitre.org", "tags": ["Mailing List", "Third Party Advisory"], "url": "https://lists.debian.org/debian-lts-announce/2018/09/msg00033.html"}, {"source": "cve@mitre.org", "tags": ["Third Party Advisory"], "url": "https://www.debian.org/security/2018/dsa-4317"}, {"source": "af854a3a-2127-422b-91ae-364da2661108", "tags": ["Patch", "Vendor Advisory"], "url": "https://community.otrs.com/security-advisory-2018-04-security-update-for-otrs-framework/"}, {"source": "af854a3a-2127-422b-91ae-364da2661108", "tags": ["Patch"], "url": "https://github.com/OTRS/otrs/commit/a4a1a01f84fac7ab032570ee50b660e2ebb15c01"}, {"source": "af854a3a-2127-422b-91ae-364da2661108", "tags": ["Patch"], "url": "https://github.com/OTRS/otrs/commit/d8cae00b0f78c2a07bb10cedb817304139395843"}, {"source": "af854a3a-2127-422b-91ae-364da2661108", "tags": ["Patch"], "url": "https://github.com/OTRS/otrs/commit/d9db0c6a15caafda7689320ecf61777993c33711"}, {"source": "af854a3a-2127-422b-91ae-364da2661108", "tags": ["Mailing List", "Third Party Advisory"], "url": "https://lists.debian.org/debian-lts-announce/2018/09/msg00033.html"}, {"source": "af854a3a-2127-422b-91ae-364da2661108", "tags": ["Third Party Advisory"], "url": "https://www.debian.org/security/2018/dsa-4317"}], "sourceIdentifier": "cve@mitre.org", "vulnStatus": "Modified", "weaknesses": [{"description": [{"lang": "en", "value": "CWE-20"}], "source": "nvd@nist.gov", "type": "Primary"}]}

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