CVE-2017-9324

{"containers": {"cna": {"affected": [{"product": "n/a", "vendor": "n/a", "versions": [{"status": "affected", "version": "n/a"}]}], "datePublic": "2017-06-12T00:00:00.000Z", "descriptions": [{"lang": "en", "value": "In Open Ticket Request System (OTRS) 3.3.x through 3.3.16, 4.x through 4.0.23, and 5.x through 5.0.19, an attacker with agent permission is capable of opening a specific URL in a browser to gain administrative privileges / full access. Afterward, all system settings can be read and changed. The URLs in question contain index.pl?Action=Installer with ;Subaction=Intro or ;Subaction=Start or ;Subaction=System appended at the end."}], "problemTypes": [{"descriptions": [{"description": "n/a", "lang": "en", "type": "text"}]}], "providerMetadata": {"dateUpdated": "2017-11-03T18:57:01.000Z", "orgId": "8254265b-2729-46b6-b9e3-3dfca2d5bfca", "shortName": "mitre"}, "references": [{"tags": ["x_refsource_MISC"], "url": "https://www.otrs.com/security-advisory-2017-03-security-update-otrs-versions/"}, {"name": "DSA-3876", "tags": ["vendor-advisory", "x_refsource_DEBIAN"], "url": "http://www.debian.org/security/2017/dsa-3876"}, {"tags": ["x_refsource_MISC"], "url": "https://packetstormsecurity.com/files/142862/OTRS-Install-Dialog-Disclosure.html"}], "x_legacyV4Record": {"CVE_data_meta": {"ASSIGNER": "cve@mitre.org", "ID": "CVE-2017-9324", "STATE": "PUBLIC"}, "affects": {"vendor": {"vendor_data": [{"product": {"product_data": [{"product_name": "n/a", "version": {"version_data": [{"version_value": "n/a"}]}}]}, "vendor_name": "n/a"}]}}, "data_format": "MITRE", "data_type": "CVE", "data_version": "4.0", "description": {"description_data": [{"lang": "eng", "value": "In Open Ticket Request System (OTRS) 3.3.x through 3.3.16, 4.x through 4.0.23, and 5.x through 5.0.19, an attacker with agent permission is capable of opening a specific URL in a browser to gain administrative privileges / full access. Afterward, all system settings can be read and changed. The URLs in question contain index.pl?Action=Installer with ;Subaction=Intro or ;Subaction=Start or ;Subaction=System appended at the end."}]}, "problemtype": {"problemtype_data": [{"description": [{"lang": "eng", "value": "n/a"}]}]}, "references": {"reference_data": [{"name": "https://www.otrs.com/security-advisory-2017-03-security-update-otrs-versions/", "refsource": "MISC", "url": "https://www.otrs.com/security-advisory-2017-03-security-update-otrs-versions/"}, {"name": "DSA-3876", "refsource": "DEBIAN", "url": "http://www.debian.org/security/2017/dsa-3876"}, {"name": "https://packetstormsecurity.com/files/142862/OTRS-Install-Dialog-Disclosure.html", "refsource": "MISC", "url": "https://packetstormsecurity.com/files/142862/OTRS-Install-Dialog-Disclosure.html"}]}}}, "adp": [{"providerMetadata": {"orgId": "af854a3a-2127-422b-91ae-364da2661108", "shortName": "CVE", "dateUpdated": "2024-08-05T17:02:44.335Z"}, "title": "CVE Program Container", "references": [{"tags": ["x_refsource_MISC", "x_transferred"], "url": "https://www.otrs.com/security-advisory-2017-03-security-update-otrs-versions/"}, {"name": "DSA-3876", "tags": ["vendor-advisory", "x_refsource_DEBIAN", "x_transferred"], "url": "http://www.debian.org/security/2017/dsa-3876"}, {"tags": ["x_refsource_MISC", "x_transferred"], "url": "https://packetstormsecurity.com/files/142862/OTRS-Install-Dialog-Disclosure.html"}]}]}, "cveMetadata": {"assignerOrgId": "8254265b-2729-46b6-b9e3-3dfca2d5bfca", "assignerShortName": "mitre", "cveId": "CVE-2017-9324", "datePublished": "2017-06-12T06:00:00.000Z", "dateReserved": "2017-05-30T00:00:00.000Z", "dateUpdated": "2024-08-05T17:02:44.335Z", "state": "PUBLISHED"}, "dataType": "CVE_RECORD", "dataVersion": "5.1"}

{}

{"affected": [{"affectedData": [{"product": "n/a", "vendor": "n/a", "versions": [{"status": "affected", "version": "n/a"}]}], "source": "cve@mitre.org"}], "configurations": [{"nodes": [{"cpeMatch": [{"criteria": "cpe:2.3:a:otrs:otrs:*:*:*:*:*:*:*:*", "matchCriteriaId": "ECB8472B-A4C5-4C33-A1F8-F309263EA1E8", "versionEndIncluding": "3.3.16", "versionStartIncluding": "3.3.0", "vulnerable": true}, {"criteria": "cpe:2.3:a:otrs:otrs:*:*:*:*:*:*:*:*", "matchCriteriaId": "C4A11EFC-F29E-476B-9F60-D349B8552606", "versionEndIncluding": "4.0.23", "versionStartIncluding": "4.0.0", "vulnerable": true}, {"criteria": "cpe:2.3:a:otrs:otrs:*:*:*:*:*:*:*:*", "matchCriteriaId": "36B3B7E9-A5DF-45AE-8695-778C62C1C5A9", "versionEndIncluding": "5.0.19", "versionStartIncluding": "5.0.0", "vulnerable": true}], "negate": false, "operator": "OR"}]}, {"nodes": [{"cpeMatch": [{"criteria": "cpe:2.3:o:debian:debian_linux:8.0:*:*:*:*:*:*:*", "matchCriteriaId": "C11E6FB0-C8C0-4527-9AA0-CB9B316F8F43", "vulnerable": true}, {"criteria": "cpe:2.3:o:debian:debian_linux:9.0:*:*:*:*:*:*:*", "matchCriteriaId": "DEECE5FC-CACF-4496-A3E7-164736409252", "vulnerable": true}], "negate": false, "operator": "OR"}]}], "cveTags": [], "descriptions": [{"lang": "en", "value": "In Open Ticket Request System (OTRS) 3.3.x through 3.3.16, 4.x through 4.0.23, and 5.x through 5.0.19, an attacker with agent permission is capable of opening a specific URL in a browser to gain administrative privileges / full access. Afterward, all system settings can be read and changed. The URLs in question contain index.pl?Action=Installer with ;Subaction=Intro or ;Subaction=Start or ;Subaction=System appended at the end."}, {"lang": "es", "value": "En Open Ticket Request System (OTRS) versi\u00f3n 3.3.x hasta la versi\u00f3n 3.3.16, versi\u00f3n 4.x hasta 4.0.23 y versi\u00f3n 5.x hasta la versi\u00f3n 5.0.19, un atacante con permiso de agente es capaz de abrir una URL espec\u00edfica en un navegador para alcanzar privilegios administrativos y acceso completo. Despu\u00e9s, todos los ajustes del sistema se pueden leer y cambiar. Las URL en cuesti\u00f3n contienen index.pl?Action=Installer con ;Subaction=Intro o ;Subaction=Start o ;Subaction=System anexado al final."}], "id": "CVE-2017-9324", "lastModified": "2026-06-17T01:27:53.177", "metrics": {"cvssMetricV2": [{"acInsufInfo": false, "baseSeverity": "MEDIUM", "cvssData": {"accessComplexity": "LOW", "accessVector": "NETWORK", "authentication": "SINGLE", "availabilityImpact": "PARTIAL", "baseScore": 6.5, "confidentialityImpact": "PARTIAL", "integrityImpact": "PARTIAL", "vectorString": "AV:N/AC:L/Au:S/C:P/I:P/A:P", "version": "2.0"}, "exploitabilityScore": 8.0, "impactScore": 6.4, "obtainAllPrivilege": false, "obtainOtherPrivilege": false, "obtainUserPrivilege": false, "source": "nvd@nist.gov", "type": "Primary", "userInteractionRequired": false}], "cvssMetricV30": [{"cvssData": {"attackComplexity": "LOW", "attackVector": "NETWORK", "availabilityImpact": "HIGH", "baseScore": 8.8, "baseSeverity": "HIGH", "confidentialityImpact": "HIGH", "integrityImpact": "HIGH", "privilegesRequired": "LOW", "scope": "UNCHANGED", "userInteraction": "NONE", "vectorString": "CVSS:3.0/AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:H/A:H", "version": "3.0"}, "exploitabilityScore": 2.8, "impactScore": 5.9, "source": "nvd@nist.gov", "type": "Primary"}]}, "published": "2017-06-12T06:29:00.477", "references": [{"source": "cve@mitre.org", "tags": ["Third Party Advisory"], "url": "http://www.debian.org/security/2017/dsa-3876"}, {"source": "cve@mitre.org", "tags": ["Mailing List", "Third Party Advisory", "VDB Entry"], "url": "https://packetstormsecurity.com/files/142862/OTRS-Install-Dialog-Disclosure.html"}, {"source": "cve@mitre.org", "tags": ["Vendor Advisory"], "url": "https://www.otrs.com/security-advisory-2017-03-security-update-otrs-versions/"}, {"source": "af854a3a-2127-422b-91ae-364da2661108", "tags": ["Third Party Advisory"], "url": "http://www.debian.org/security/2017/dsa-3876"}, {"source": "af854a3a-2127-422b-91ae-364da2661108", "tags": ["Mailing List", "Third Party Advisory", "VDB Entry"], "url": "https://packetstormsecurity.com/files/142862/OTRS-Install-Dialog-Disclosure.html"}, {"source": "af854a3a-2127-422b-91ae-364da2661108", "tags": ["Vendor Advisory"], "url": "https://www.otrs.com/security-advisory-2017-03-security-update-otrs-versions/"}], "sourceIdentifier": "cve@mitre.org", "vulnStatus": "Modified", "weaknesses": [{"description": [{"lang": "en", "value": "CWE-269"}], "source": "nvd@nist.gov", "type": "Primary"}]}

{}

{}