CVE-2017-16854

Published Dec 8, 2017 CVSS 3.0 · 6.5 Medium EPSS 1.5% KEV · Not listed
Description
In Open Ticket Request System (OTRS) through 3.3.20, 4 through 4.0.26, 5 through 5.0.24, and 6 through 6.0.1, an attacker who is logged in as a customer can use the ticket search form to disclose internal article information of their customer tickets.

Remediation

No solution or workaround provided in the CVE record

Tracking

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Advisories

Source ID Title
Debian DLA Debian DLA DLA-1212-1 otrs2 security update
Debian DSA Debian DSA DSA-4066-1 otrs2 security update
EUVD EUVD EUVD-2017-8028 In Open Ticket Request System (OTRS) through 3.3.20, 4 through 4.0.26, 5 through 5.0.24, and 6 through 6.0.1, an attacker who is logged in as a customer can use the ticket search form to disclose internal article information of their customer tickets.
History

No history.

Weaknesses

Sources

Status
PUBLISHED
Assigner
mitre
Published
Updated
Aug 5, 2024, 8:35 PM
Reserved
Nov 16, 2017, 12:00 AM
Status
Modified
Published
Dec 8, 2017, 5:29 PM
Modified
Jun 17, 2026, 1:10 AM