CVE-2013-4717

Published Aug 9, 2021 CVSS 3.1 · 8.8 High EPSS 1.3% KEV · Not listed
Description
Multiple SQL injection vulnerabilities in Open Ticket Request System (OTRS) Help Desk 3.0.x before 3.0.22, 3.1.x before 3.1.18, and 3.2.x before 3.2.9 allow remote authenticated users to execute arbitrary SQL commands via unspecified vectors related to Kernel/Output/HTML/PreferencesCustomQueue.pm, Kernel/System/CustomerCompany.pm, Kernel/System/Ticket/IndexAccelerator/RuntimeDB.pm, Kernel/System/Ticket/IndexAccelerator/StaticDB.pm, and Kernel/System/TicketSearch.pm.

Remediation

No solution or workaround provided in the CVE record

Tracking

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Advisories

Source ID Title
Debian DSA Debian DSA DSA-2733-1 otrs2 security update
EUVD EUVD EUVD-2013-4568 Multiple SQL injection vulnerabilities in Open Ticket Request System (OTRS) Help Desk 3.0.x before 3.0.22, 3.1.x before 3.1.18, and 3.2.x before 3.2.9 allow remote authenticated users to execute arbitrary SQL commands via unspecified vectors related to Kernel/Output/HTML/PreferencesCustomQueue.pm, Kernel/System/CustomerCompany.pm, Kernel/System/Ticket/IndexAccelerator/RuntimeDB.pm, Kernel/System/Ticket/IndexAccelerator/StaticDB.pm, and Kernel/System/TicketSearch.pm.
History

No history.

Weaknesses

Sources

Status
PUBLISHED
Assigner
mitre
Published
Updated
Aug 6, 2024, 4:52 PM
Reserved
Jun 27, 2013, 12:00 AM
Status
Modified
Published
Aug 9, 2021, 7:15 PM
Modified
Jun 16, 2026, 11:57 PM