CVE-2013-3551

{"containers": {"cna": {"affected": [{"product": "n/a", "vendor": "n/a", "versions": [{"status": "affected", "version": "n/a"}]}], "datePublic": "2013-05-22T00:00:00.000Z", "descriptions": [{"lang": "en", "value": "Kernel/Modules/AgentTicketPhone.pm in Open Ticket Request System (OTRS) 3.0.x before 3.0.20, 3.1.x before 3.1.16, and 3.2.x before 3.2.7, and OTRS ITSM 3.0.x before 3.0.8, 3.1.x before 3.1.9, and 3.2.x before 3.2.5 does not properly restrict tickets, which allows remote attackers with a valid agent login to read restricted tickets via a crafted URL involving the ticket split mechanism."}], "problemTypes": [{"descriptions": [{"description": "n/a", "lang": "en", "type": "text"}]}], "providerMetadata": {"dateUpdated": "2020-02-21T15:35:41.000Z", "orgId": "8254265b-2729-46b6-b9e3-3dfca2d5bfca", "shortName": "mitre"}, "references": [{"tags": ["x_refsource_MISC"], "url": "http://advisories.mageia.org/MGASA-2013-0196.html"}, {"tags": ["x_refsource_MISC"], "url": "https://bugs.gentoo.org/show_bug.cgi?id=CVE-2013-3551"}], "x_legacyV4Record": {"CVE_data_meta": {"ASSIGNER": "cve@mitre.org", "ID": "CVE-2013-3551", "STATE": "PUBLIC"}, "affects": {"vendor": {"vendor_data": [{"product": {"product_data": [{"product_name": "n/a", "version": {"version_data": [{"version_value": "n/a"}]}}]}, "vendor_name": "n/a"}]}}, "data_format": "MITRE", "data_type": "CVE", "data_version": "4.0", "description": {"description_data": [{"lang": "eng", "value": "Kernel/Modules/AgentTicketPhone.pm in Open Ticket Request System (OTRS) 3.0.x before 3.0.20, 3.1.x before 3.1.16, and 3.2.x before 3.2.7, and OTRS ITSM 3.0.x before 3.0.8, 3.1.x before 3.1.9, and 3.2.x before 3.2.5 does not properly restrict tickets, which allows remote attackers with a valid agent login to read restricted tickets via a crafted URL involving the ticket split mechanism."}]}, "problemtype": {"problemtype_data": [{"description": [{"lang": "eng", "value": "n/a"}]}]}, "references": {"reference_data": [{"name": "http://advisories.mageia.org/MGASA-2013-0196.html", "refsource": "MISC", "url": "http://advisories.mageia.org/MGASA-2013-0196.html"}, {"name": "https://bugs.gentoo.org/show_bug.cgi?id=CVE-2013-3551", "refsource": "MISC", "url": "https://bugs.gentoo.org/show_bug.cgi?id=CVE-2013-3551"}]}}}, "adp": [{"providerMetadata": {"orgId": "af854a3a-2127-422b-91ae-364da2661108", "shortName": "CVE", "dateUpdated": "2024-08-06T16:14:56.646Z"}, "title": "CVE Program Container", "references": [{"tags": ["x_refsource_MISC", "x_transferred"], "url": "http://advisories.mageia.org/MGASA-2013-0196.html"}, {"tags": ["x_refsource_MISC", "x_transferred"], "url": "https://bugs.gentoo.org/show_bug.cgi?id=CVE-2013-3551"}]}]}, "cveMetadata": {"assignerOrgId": "8254265b-2729-46b6-b9e3-3dfca2d5bfca", "assignerShortName": "mitre", "cveId": "CVE-2013-3551", "datePublished": "2020-02-21T15:35:41.000Z", "dateReserved": "2013-05-16T00:00:00.000Z", "dateUpdated": "2024-08-06T16:14:56.646Z", "state": "PUBLISHED"}, "dataType": "CVE_RECORD", "dataVersion": "5.1"}

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{"affected": [{"affectedData": [{"product": "n/a", "vendor": "n/a", "versions": [{"status": "affected", "version": "n/a"}]}], "source": "cve@mitre.org"}], "configurations": [{"nodes": [{"cpeMatch": [{"criteria": "cpe:2.3:a:otrs:otrs:*:*:*:*:*:*:*:*", "matchCriteriaId": "9F8DBDF3-4B17-4A40-B7B0-5C3E0C2D56F0", "versionEndExcluding": "3.0.20", "versionStartIncluding": "3.0.0", "vulnerable": true}, {"criteria": "cpe:2.3:a:otrs:otrs:*:*:*:*:*:*:*:*", "matchCriteriaId": "F087FCE9-65A5-484C-B12F-B5DA62DE674E", "versionEndExcluding": "3.1.16", "versionStartIncluding": "3.1.0", "vulnerable": true}, {"criteria": "cpe:2.3:a:otrs:otrs:*:*:*:*:*:*:*:*", "matchCriteriaId": "A05A1D49-3954-49FE-B380-B09882A37C6C", "versionEndExcluding": "3.2.7", "versionStartIncluding": "3.2.0", "vulnerable": true}, {"criteria": "cpe:2.3:a:otrs:otrs_itsm:*:*:*:*:*:*:*:*", "matchCriteriaId": "BAE3C475-E0F2-45CE-B3F7-65E6D67229B2", "versionEndExcluding": "3.0.8", "versionStartIncluding": "3.0.0", "vulnerable": true}, {"criteria": "cpe:2.3:a:otrs:otrs_itsm:*:*:*:*:*:*:*:*", "matchCriteriaId": "3A410BE4-CB6E-44A0-BCD3-98C8414F32D1", "versionEndExcluding": "3.1.9", "versionStartIncluding": "3.1.0", "vulnerable": true}, {"criteria": "cpe:2.3:a:otrs:otrs_itsm:*:*:*:*:*:*:*:*", "matchCriteriaId": "88C588FA-05C0-4677-A35C-7F9F518D225A", "versionEndExcluding": "3.2.5", "versionStartIncluding": "3.2.0", "vulnerable": true}], "negate": false, "operator": "OR"}]}], "cveTags": [], "descriptions": [{"lang": "en", "value": "Kernel/Modules/AgentTicketPhone.pm in Open Ticket Request System (OTRS) 3.0.x before 3.0.20, 3.1.x before 3.1.16, and 3.2.x before 3.2.7, and OTRS ITSM 3.0.x before 3.0.8, 3.1.x before 3.1.9, and 3.2.x before 3.2.5 does not properly restrict tickets, which allows remote attackers with a valid agent login to read restricted tickets via a crafted URL involving the ticket split mechanism."}, {"lang": "es", "value": "El archivo Kernel/Modules/AgentTicketPhone.pm en Open Ticket Request System (OTRS) versiones 3.0.x anteriores a 3.0.20, versiones 3.1.x anteriores a 3.1.16, y versiones 3.2.x anteriores a 3.2.7, y OTRS ITSM versiones 3.0.x anteriores a 3.0.8, versiones 3.1.x anteriores a 3.1.9, y versiones 3.2.x anteriores a 3.2.5, no restringe apropiadamente los tickets, lo cual permite a atacantes remotos con un inicio de sesi\u00f3n de agente v\u00e1lido, leer tickets restringidos por medio de una URL dise\u00f1ada que implica el mecanismo de divisi\u00f3n de tickets."}], "id": "CVE-2013-3551", "lastModified": "2026-06-16T23:55:22.833", "metrics": {"cvssMetricV2": [{"acInsufInfo": false, "baseSeverity": "MEDIUM", "cvssData": {"accessComplexity": "LOW", "accessVector": "NETWORK", "authentication": "SINGLE", "availabilityImpact": "NONE", "baseScore": 4.0, "confidentialityImpact": "PARTIAL", "integrityImpact": "NONE", "vectorString": "AV:N/AC:L/Au:S/C:P/I:N/A:N", "version": "2.0"}, "exploitabilityScore": 8.0, "impactScore": 2.9, "obtainAllPrivilege": false, "obtainOtherPrivilege": false, "obtainUserPrivilege": false, "source": "nvd@nist.gov", "type": "Primary", "userInteractionRequired": false}], "cvssMetricV31": [{"cvssData": {"attackComplexity": "LOW", "attackVector": "NETWORK", "availabilityImpact": "NONE", "baseScore": 6.5, "baseSeverity": "MEDIUM", "confidentialityImpact": "HIGH", "integrityImpact": "NONE", "privilegesRequired": "LOW", "scope": "UNCHANGED", "userInteraction": "NONE", "vectorString": "CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:N/A:N", "version": "3.1"}, "exploitabilityScore": 2.8, "impactScore": 3.6, "source": "nvd@nist.gov", "type": "Primary"}]}, "published": "2020-02-21T16:15:11.327", "references": [{"source": "cve@mitre.org", "tags": ["Third Party Advisory"], "url": "http://advisories.mageia.org/MGASA-2013-0196.html"}, {"source": "cve@mitre.org", "tags": ["Issue Tracking", "Third Party Advisory"], "url": "https://bugs.gentoo.org/show_bug.cgi?id=CVE-2013-3551"}, {"source": "af854a3a-2127-422b-91ae-364da2661108", "tags": ["Third Party Advisory"], "url": "http://advisories.mageia.org/MGASA-2013-0196.html"}, {"source": "af854a3a-2127-422b-91ae-364da2661108", "tags": ["Issue Tracking", "Third Party Advisory"], "url": "https://bugs.gentoo.org/show_bug.cgi?id=CVE-2013-3551"}], "sourceIdentifier": "cve@mitre.org", "vulnStatus": "Modified", "weaknesses": [{"description": [{"lang": "en", "value": "CWE-200"}], "source": "nvd@nist.gov", "type": "Primary"}]}

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