CVE-2009-5055

Published Mar 18, 2011 CVSS 2.0 · 3.5 Low EPSS < 1% KEV · Not listed
Description
Open Ticket Request System (OTRS) before 2.4.4 grants ticket access on the basis of single-digit substrings of the CustomerID value, which allows remote authenticated users to bypass intended access restrictions in opportunistic circumstances by visiting a ticket, as demonstrated by leveraging the CustomerID 12 account to read tickets that should be available only to CustomerID 1 or CustomerID 2.

Remediation

No solution or workaround provided in the CVE record

Tracking

Sign in to view the affected projects.

Advisories

Source ID Title
EUVD EUVD EUVD-2009-5011 Open Ticket Request System (OTRS) before 2.4.4 grants ticket access on the basis of single-digit substrings of the CustomerID value, which allows remote authenticated users to bypass intended access restrictions in opportunistic circumstances by visiting a ticket, as demonstrated by leveraging the CustomerID 12 account to read tickets that should be available only to CustomerID 1 or CustomerID 2.
History

No history.

Weaknesses

Sources

Status
PUBLISHED
Assigner
mitre
Published
Updated
Sep 16, 2024, 6:44 PM
Reserved
Mar 18, 2011, 12:00 AM
Status
Modified
Published
Mar 18, 2011, 4:55 PM
Modified
Jun 16, 2026, 11:14 PM